Michele Mitchell

• Reduced medication errors by diligently cross-checking medications against patients profiles before dispensing.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Promoted patient confidentiality by adhering to regulations when handling personal information during transactions.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Carried out and ensured accurate record-keeping of received expired medications for disposal purposes.
• Counselled customers on medications, appropriate dosage and potential side effects.
• Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
• Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.

• Contributed to the reduction of prescription wait times by promptly addressing refill requests.
• Streamlined prescription processing with accurate data entry and verification of patient information.
• Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
• Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
• Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
• Counselled customers on medications, appropriate dosage and potential side effects.
• Promoted patient confidentiality by adhering to regulations when handling personal information during transactions.

• Ensured long-lasting results by properly sealing surfaces prior to painting to protect against damage caused by vandalism.
• Used rollers, brushes and other painting tools to accomplish job tasks.
• Repaired wall holes and scrapes.
• Reduced callbacks and rework by consistently applying industry best practices in surface preparation and paint application.
• Conducted final work check to assess quality and make corrections if necessary.
• Delivered accurate estimates for labour, materials, and timeframes that consistently aligned with project requirements and budgets.
• Interacted with clients to report progress and verify timetable for completed work.
• Protected surfaces from damage and spills by using drop cloths prior to and during painting.
• Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
• Developed lasting relationships with clients through exceptional communication and responsiveness, leading to repeat business.
• Maximized productivity by maintaining an organized workspace.
• Corrected surface imperfections by filling cracks, holes, and joints.
• Selected appropriate type of paint and other materials for specific surfaces.
• Kept accurate records of paint supplies and other materials.

Had various bar and customer interaction positions becoming a manager in one of the pub establishments in London.

• Trained workers in proper methods, equipment operation and safety procedures.
• Interacted with employees to demonstrate high standards and mitigate issues effectively.
• Checked equipment to determine if maintenance was required.
• Established and enforced safety regulations, procedures and standards.
• Optimized workflow processes, increasing overall operational efficiency across the establishment.

• Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
• Increased workplace safety by strictly following established protocols for the handling of hazardous materials or medications.
• Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
• Maintained legal compliance regarding medication storage and disposal procedures, safeguarding patient safety and confidentiality.
• Kept pharmacy counter and related areas clean, neat and organized.
• Answered telephones and provided information about order status, store hours and pharmacy procedures.
• Liaised with other pharmacies to eliminate issues related to product expiration.
• Assisted pharmacy staff with preparing medications and filling orders.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Collected co-payments or full payments from customers.