ERWIN SORIA
Christchurch,AVONHEAD
Summary
Adept Telecommunication Technician with a proven track record at Downer Engineering, showcasing expertise in fiber optic splicing and exceptional problem-solving abilities. Achieved significant enhancements in signal quality and customer satisfaction through innovative solutions and effective communication. Demonstrates a strong commitment to safety and continuous learning, ensuring the highest standards of service delivery.
Overview
17
17
years of professional experience
5
5
years of post-secondary education
Work History
Telecommunication Technician
Downer Engineering
04.2008 - 05.2025
- Installed and configured telecommunications equipment by following industry standards.
- Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Responded to service requests during and after business hours.
- Participated in continuous learning opportunities to stay current on industry trends and advancements, ensuring top-quality service delivery.
- Maintained accurate documentation of all installations, repairs, and inspections for easy reference in future troubleshooting efforts.
- Conducted thorough site surveys to determine optimal locations for equipment placement, maximizing signal strength and reliability.
- Ensured adherence to industry standards and regulations during all phases of project implementation, maintaining a safe working environment at all times.
- Performed quality assurance on systems to confirm optimal performance.
- Optimized network configurations for better signal quality and increased coverage area.
- Enhanced customer satisfaction by resolving technical problems quickly and efficiently.
- Reduced downtime by promptly diagnosing and fixing network issues.
- Achieved significant improvements in signal quality by optimizing antenna placement and configuration.
- Installed wiring, cabling and networking hardware on customer premises.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Managed and prioritized customer service requests to achieve prompt resolution.
Education
Bachelor of Science - Electronics And Communications Engineering
NEW ERA UNIVERSITY
QUEZON CITY, PHILIPPINES 06.1992 - 10.1997
Skills
- Fiber optic splicing
- Installation and maintenance
- Safety practices
- Troubleshooting and repair
- Equipment installation
- Test equipment operation
- Signal testing
- Excellent communication
- Documentation skills
- Computer Literate
Certification
- First Aid Certification
- Given the specificity of the occupation and the direct relevance of certifications to technical competencies required in telecommunications equipment installation and repair, this list focuses on industry-specific credentials highly sought after by employers within this field.
Languages
English, Filipino (Tagalog)
Full Professional
Interests
- Electronics and Circuit Building
- DIY and Home Improvement
- I like working with my hands and fixing things
- Participating in local clean-up initiatives
- Watching Movies and TV Shows
- Music
- Playing Sports
- I have a passion for photography and editing photos
- I enjoy cooking for friends and family gatherings
- Road Trips
Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteImportant To Me
Work-life balanceFlexible work hoursPersonal development programsHealthcare benefitsPaid time offPaid sick leaveCareer advancementCompany CultureWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Telecommunication Technician
Downer Engineering
04.2008 - 05.2025
Bachelor of Science - Electronics And Communications Engineering
NEW ERA UNIVERSITY
06.1992 - 10.1997
- First Aid Certification
- Given the specificity of the occupation and the direct relevance of certifications to technical competencies required in telecommunications equipment installation and repair, this list focuses on industry-specific credentials highly sought after by employers within this field.
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