Adi Rakaidawa
Invercargill,STL
Summary
Highly skilled retail banking customer service officer and knowledgeable with trade roles. Excellent administrative abilities, good eye for detail, organized and talented multitasker -Extensive communication skills, both written and oral, professional and interpersonal -Strong critical thinking, evaluation, and decision-making capabilities -Knowledgeable in retail banking and dealing with high-value customers.
Overview
19
19
years of professional experience
Work History
Production Worker
Alsco NZ, Invercargill
11.2019 - Current
- Organized work to meet demanding production goals and ensure dockets are done daily and dispatched.
- Resolved issues quickly to maintain productivity goals.
Untrained Reliever
Kindergartens South
Invercargill
01.2019 - 03.2022
- Cover busy periods when Kindergarten South require temporary additional assistance
- Cover absence of Untrained Reliever for any reason including leave or illness
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Kind to children
Customer Service, Officer/ Business Teller
Bank Of South Pacific
Lautoka City, Fiji
06.2004 - 07.2017
- Ensure superior customer service is provided at all times to retail high net worth customers and premium business high net worth customers
- Relieve as Trade Finance Officer in cases of annual leave and sick leave. Processing International payments for high-value clients
- Perform telling duties efficiently and effectively with superior service delivery
- Adhere to bank policy and regulations and ensure highest level of honesty, integrity, and professionalism is demonstrated when carrying out duties at all times
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Provided primary customer support to internal and external customers
- Responded to customer requests for products, services, and company information
- Answered constant flow of customer calls with minimal wait time
Education
Advanced Certificate - Psychology And Counselling
Career Academy NZ
Auckland, NZ06.2020
Advanced Certificate in InformationTechnology - Information Technology
The University of The South Pacific
Fiji05.2006
Skills
- Machinery operation
- Customer Service, team player
- Documentation expertise, eye for detail
- Production knowledge
- Strong Communication and Interpersonal Skills
- Retails Banking knowledge and experience
- Trade Finance experience
- Sales professional
- Cash handling expertise
- Clerical Support
Additional Information
- INTERESTS Reading Travelling & exploring Cooking Bush walking
Reading, Cooking, Bush Walking, Travelling
Love to explore new places and also to try out new dishes. In my spare time love to read and enjoy bush walking as well.
Timeline
Production Worker
Alsco NZ, Invercargill
11.2019 - Current
Untrained Reliever
Kindergartens South
01.2019 - 03.2022
Customer Service, Officer/ Business Teller
Bank Of South Pacific
06.2004 - 07.2017
Advanced Certificate - Psychology And Counselling
Career Academy NZ
Advanced Certificate in InformationTechnology - Information Technology
The University of The South Pacific
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