Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kingstyn Matthews-Moerai

Kingstyn Matthews-Moerai

Turangi,New Zealand

Summary

I'm a results driven and innovative professional with a strong work ethic and passion for delivering exceptional results. I possess excellent communication skills, and the ability to work effectively in teams and independently.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Counter Service Pizza Maker

Golden Crust Pizza Turangi
Turangi, New Zealand
03.2023 - Current
  • Front of house and customer service
  • Prepping pizza dough following the recipes
  • Sorting out stock take orders
  • Cooking Pizza at the highest quality of service

Customer Service Representative

Mobil Taupo
Taupo, New Zealand
12.2021 - 02.2023
  • Provided exceptional customer service to local and out-of-town travelers
  • Utilized upselling and cross-selling techniques to resolve customer issues
  • Processed sales, refunds, and exchanges, and issued store credit.
  • Provided excellent customer service to resolve customer complaints in a timely manner.

Painter's Apprentice

Paul Walker Decorators
Turangi, New Zealand
06.2019 - 10.2021
  • Assisted with interior and exterior house painting projects
  • Prepared surfaces for painting, staining, and finishing
  • Used protective coverings and sanded surfaces to achieve optimal results.

Porter

Hilton Lake Taupo and Hilton Queenstown
Taupo and Queenstown, New Zealand
12.2013 - 04.2017
  • Prepared units for guests by performing cleaning duties
  • Maintained lobby, hallways, and common areas throughout shifts
  • Reported unusual occurrences and special requests to supervisors.

Education

Hospitality

New Zealand Management Academy (NZMA)
11-2012

Mount Albert Grammar School
Auckland, NZ
11-2011

Skills

  • Strong teamwork
  • Cross-cultural sensitivity
  • Customer service focus
  • Initiative and Self-Motivation
  • Customer Service Management

Certification

  • Full Drivers License
  • Food and Hospitality Level 3 & 4
  • Customer Service Level 3 & 4
  • NCEA LEVEL 1
  • NCEA LEVEL 2
  • NCEA LEVEL 3

Timeline

Counter Service Pizza Maker

Golden Crust Pizza Turangi
03.2023 - Current

Customer Service Representative

Mobil Taupo
12.2021 - 02.2023

Painter's Apprentice

Paul Walker Decorators
06.2019 - 10.2021

Porter

Hilton Lake Taupo and Hilton Queenstown
12.2013 - 04.2017

Hospitality

New Zealand Management Academy (NZMA)

Mount Albert Grammar School

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Kingstyn Matthews-Moerai