Kingstyn Matthews-Moerai
Turangi,New Zealand
Summary
I'm a results driven and innovative professional with a strong work ethic and passion for delivering exceptional results. I possess excellent communication skills, and the ability to work effectively in teams and independently.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Counter Service Pizza Maker
Golden Crust Pizza Turangi
Turangi, New Zealand
03.2023 - Current
- Front of house and customer service
- Prepping pizza dough following the recipes
- Sorting out stock take orders
- Cooking Pizza at the highest quality of service
Customer Service Representative
Mobil Taupo
Taupo, New Zealand
12.2021 - 02.2023
- Provided exceptional customer service to local and out-of-town travelers
- Utilized upselling and cross-selling techniques to resolve customer issues
- Processed sales, refunds, and exchanges, and issued store credit.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Painter's Apprentice
Paul Walker Decorators
Turangi, New Zealand
06.2019 - 10.2021
- Assisted with interior and exterior house painting projects
- Prepared surfaces for painting, staining, and finishing
- Used protective coverings and sanded surfaces to achieve optimal results.
Porter
Hilton Lake Taupo and Hilton Queenstown
Taupo and Queenstown, New Zealand
12.2013 - 04.2017
- Prepared units for guests by performing cleaning duties
- Maintained lobby, hallways, and common areas throughout shifts
- Reported unusual occurrences and special requests to supervisors.
Education
Hospitality
New Zealand Management Academy (NZMA)
11-2012
Mount Albert Grammar School
Auckland, NZ11-2011
Skills
- Strong teamwork
- Cross-cultural sensitivity
- Customer service focus
- Initiative and Self-Motivation
- Customer Service Management
Certification
- Full Drivers License
- Food and Hospitality Level 3 & 4
- Customer Service Level 3 & 4
- NCEA LEVEL 1
- NCEA LEVEL 2
- NCEA LEVEL 3
Timeline
Counter Service Pizza Maker
Golden Crust Pizza Turangi
03.2023 - Current
Customer Service Representative
Mobil Taupo
12.2021 - 02.2023
Painter's Apprentice
Paul Walker Decorators
06.2019 - 10.2021
Porter
Hilton Lake Taupo and Hilton Queenstown
12.2013 - 04.2017
Hospitality
New Zealand Management Academy (NZMA)
Mount Albert Grammar School
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