Navneet Singh
Paihia,Northland, New Zealand
Summary
Confident hospitality worker with 13 years of hotels and Restaurant experience and a diploma in Hospitality Management. Proven ability to manage day to day Restaurant operations, online booking systems, and to ensure that restaurants run smoothly. Training and supervise restaurant staff, ensure compliance with food health and safety regulations, and resolve customer complaints.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Operations Manager
Greens International Limited
Paihia, Northland
11.2023 - Current
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Maintained accurate inventory records to track stock levels and minimize costs.
Restaurant Manager
JACKBERRYS LLC (GROUP OF RESTAURANTS)
Dubai, United Arab Emirates
09.2015 - 10.2023
- Responsible for training staff, ensuring they complete daily activities, and providing excellent customer service
- Handling complaints, monitoring supplies, liaising with suppliers, and ensuring health and safety.
Restaurant Manager
COMFORT INN HOTEL (CHOICE GROUP OF HOTELS)
Amritsar (India), India
10.2013 - 07.2015
- Effectively recruiting and managing employees, overseeing operations, handling customer complaints, and generating financial reports
- Other important aspects of a Restaurant Manager's duties are to ensure health and safety regulations and manage inventory.
F & B Executive
COMFORT INN HOTEL (CHOICE GROUP OF HOTELS)
Amritsar (India), India
07.2012 - 09.2013
- Manage guest queries in a timely and efficient manner
- Supervise Food and Beverage Outlet operations
- Communicate and delegate tasks to the team.
Senior Captain
HOTEL ALSTONIA
Amritsar (India), India
07.2010 - 09.2011
- Supervising the staff, operations at restaurant and private functions
- Duties include planning dining events, managing the food and beverage service, and tending to guests' requests and complaints.
Food & Beverage Captain
HOTEL RESIDENCY
Jalandhar (India), India
12.2009 - 07.2010
- Responsible for handling food and beverage orders and serving guests
- Assist fellow Team Members to perform preparation and setting up in the restaurants.
Trainee Steward
HOTEL RADISSON
Jalandhar (India), India
06.2009 - 11.2009
- Welcoming and seating guests, taking guest orders, communicating them effectively to the kitchen and in addition, memorizing the menu and offering recommendations to upsell appetizers, desserts, or drinks.
Education
Bachelor of Arts -
01.2012
Higher National Diploma -
01.2009
01.2008
01.2007
01.2005
Skills
- CUSTOMER SERVICE
- COMMUNICATION
- LEADERSHIP
- TIME MANAGEMENT
- SCHEDULING
- FOOD SAFETY
- PROBLEM SOLVING
- INVENTORY MANAGEMENT
- TEAM PLAYER
- GOOD KNOWLEDGE OF F & B OPERATIONS
Certification
- IELTS, 6, IDP
- FOOD & SAFETY MANAGEMENT, JACKBERRYS LLC (GROUP OF RESTAURANTS)
- LCQ Qualified.
- Manager Certificate Qualified.
Accomplishments
07/2022, Done Food Safety Advance Level training with Merit Position
Strengths
- 06/2023 - 06/2023, Good Communication Skills
- 06/2023 - 06/2023, Good Knowledge of Food & Beverage Service.
- 06/2023 - 06/2023, Attractive Deal with Guests.
Personal Information
- Date of Birth: 01/31/89
- Nationality: Indian
- Driving License: Light Vehicle Driving License (Manual Gear)
- Marital Status: Married
Languages
- ENGLISH
- HINDI
- PUNJABI
Extracurricular Activities
Dubai, 05/2023
Hobbies and Interests
PLAYING CRICKET, WATCH MOVIES AND MEET NEW PEOPLES
Timeline
Operations Manager
Greens International Limited
11.2023 - Current
Restaurant Manager
JACKBERRYS LLC (GROUP OF RESTAURANTS)
09.2015 - 10.2023
Restaurant Manager
COMFORT INN HOTEL (CHOICE GROUP OF HOTELS)
10.2013 - 07.2015
F & B Executive
COMFORT INN HOTEL (CHOICE GROUP OF HOTELS)
07.2012 - 09.2013
Senior Captain
HOTEL ALSTONIA
07.2010 - 09.2011
Food & Beverage Captain
HOTEL RESIDENCY
12.2009 - 07.2010
Trainee Steward
HOTEL RADISSON
06.2009 - 11.2009
Bachelor of Arts -
Higher National Diploma -
- IELTS, 6, IDP
- FOOD & SAFETY MANAGEMENT, JACKBERRYS LLC (GROUP OF RESTAURANTS)
- LCQ Qualified.
- Manager Certificate Qualified.
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