Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
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Emelita Espiritu

11A Aranui Rd , Mt Wellington,AUK

Summary

Experienced Senior Dental Assistant with over 15 years of experience in Regional Hospital & Specialist Dentistry . Good reputation for resolving problems and improving patients satisfaction. To seek and maintain a full-time position as a patient pathway coordinator that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel as a Patient Pathway Coordinator.

Overview

15
15
years of professional experience

Work History

Senior Dental Assistant

Auckland Regional Hospital & Specialist Dentistry
214 GCC Greenlane West , Greenlane, Auckland
08.2006 - Current

CLINICAL:

  • Covid-19 frontline essential worker, assisting dental surgeons providing acute treatment to medically compromised patients on going radiotherapy treatment, dialysis , cardiac patients & haematology patients with appropriate standard PPE use in outpatient clinic & Operating theatre.
  • Assisted dental surgeons in different sites: Outpatient Clinic in Starship, Greenlane & Auckland. Operating Theatres in GSU, Starship, Auckland Hospital Theatre Level 4 & Quay Park Theatre (Private offsite for Paediatric List)
  • Provided diagnostic information by exposing and developing radiographic studies.
  • Cleaned equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Prepared and arranged instruments, medications and required materials for dental procedures in outpatient clinic
  • Verified proper operation of dental equipment by completing preventive maintenance, troubleshooting malfunctions and calling for repairs.
  • Educated patients on postoperative care and best practices for protecting dental work and boosting healing process.
  • Delivered infection control & prevention according to Dental Council New Zealand Practice Standard.
  • Assisted dentist in management of medical or dental emergencies with prompt patient scheduling and surgical support.

ADMINISTRATIVE DUTIES:

  • Booked patient appointments and managed treatment details using Titanium, CMS, Concerto
  • Booked appointments according to urgency & due recalls & waitlist managed appropriately within time frame.
  • Experienced in liaising with different department like Hematology, Cardiology, Oncology & Renal Department.
  • Previously handling booking for: Pediatrics Clinic / Special Needs Clinic / Cardiac clinic / Oral Surgery Clinic & MaxFac clinic
  • Scanned & collated OCT Forms (Pediatrics) & Adult Surgical forms to be waitlisted for General Anaesthetic Surgery & send to a particular surgical booking clerk.
  • Previously Oracle user for ordering stationary & dental materials.

Education

Associate of Science - Dentistry

Manila Central University
Manila, Philippines
04.1988

Skills

  • Patient Flow Management
  • Oral Health Assessments
  • Relationship Building
  • Advising Patients
  • Titanium , CMS, RCP -Regional Clinical Portal (previous Concerto) / PIMs
  • Citrix user as home base work
  • Beims user for maintenance request
  • Teamwork and Collaboration
  • Office Administration
  • Document Management
  • Appointment Scheduling
  • Addressing Patient Inquiries

Accomplishments

  • Understanding Tikanga Recommended Best Practice
  • Completed Phriendly Phishing Online Tutorial
  • CALD 1: Culture & Cultural competency - Face to Face Education for Health Professionals
  • An Update On Oral Medicine Presented by Dr Hadleigh Clark
  • Completed Codes of Rights Course
  • Completed Rainbow Diversity e-Learning Course
  • Completed CALM Communications for ADHB
  • Completed Course in Privacy and Confidentiality
  • Challenging Behaviors
  • IS Microsoft Outlook
  • IS - Oracle iProcurement
  • IS - Microsoft Excel 1

Timeline

Senior Dental Assistant

Auckland Regional Hospital & Specialist Dentistry
08.2006 - Current

Associate of Science - Dentistry

Manila Central University
Emelita Espiritu