Experienced Senior Dental Assistant with over 15 years of experience in Regional Hospital & Specialist Dentistry . Good reputation for resolving problems and improving patients satisfaction. To seek and maintain a full-time position as a patient pathway coordinator that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel as a Patient Pathway Coordinator.
Overview
15
15
years of professional experience
Work History
Senior Dental Assistant
Auckland Regional Hospital & Specialist Dentistry
214 GCC Greenlane West , Greenlane, Auckland
08.2006 - Current
CLINICAL:
Covid-19 frontline essential worker, assisting dental surgeons providing acute treatment to medically compromised patients on going radiotherapy treatment, dialysis , cardiac patients & haematology patients with appropriate standard PPE use in outpatient clinic & Operating theatre.
Assisted dental surgeons in different sites: Outpatient Clinic in Starship, Greenlane & Auckland. Operating Theatres in GSU, Starship, Auckland Hospital Theatre Level 4 & Quay Park Theatre (Private offsite for Paediatric List)
Provided diagnostic information by exposing and developing radiographic studies.
Cleaned equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
Prepared and arranged instruments, medications and required materials for dental procedures in outpatient clinic
Verified proper operation of dental equipment by completing preventive maintenance, troubleshooting malfunctions and calling for repairs.
Educated patients on postoperative care and best practices for protecting dental work and boosting healing process.
Delivered infection control & prevention according to Dental Council New Zealand Practice Standard.
Assisted dentist in management of medical or dental emergencies with prompt patient scheduling and surgical support.
ADMINISTRATIVE DUTIES:
Booked patient appointments and managed treatment details using Titanium, CMS, Concerto
Booked appointments according to urgency & due recalls & waitlist managed appropriately within time frame.
Experienced in liaising with different department like Hematology, Cardiology, Oncology & Renal Department.
Previously handling booking for: Pediatrics Clinic / Special Needs Clinic / Cardiac clinic / Oral Surgery Clinic & MaxFac clinic
Scanned & collated OCT Forms (Pediatrics) & Adult Surgical forms to be waitlisted for General Anaesthetic Surgery & send to a particular surgical booking clerk.
Previously Oracle user for ordering stationary & dental materials.