Kerryn Bowler
Centre Co-ordinator
Rotorua,Bay Of Plenty
Summary
An organised, Self-motivated Co-ordinator who brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements.
An Outgoing Person with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.
Overview
18
18
years of professional experience
Work History
Centre Co-ordinator
Anglican Waiapu
Papamoa, Tauranga
03.2017 - 06.2021
- Co-ordinating day programme to run smoothly and effectively
- Greeting new clients and family members and ensuring their needs are met.
- Administration and financial Management
- Quality and Risk - Promoting and maintaining a safety first environment
- Managed filing systems for electronic and hard copy documents to keep organized records.
- Aided colleagues, and clients through regular communication and assistance.
- Coached employees through day-to-day work and complex problems.
- Drove workflow improvements by streamlining processes.
Teachers Assistant
Kawaha Point School
Rotorua, New Zealand
11.2007 - 05.2014
- Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Handed out classroom materials, like pencils, paper and crayons.
- Documented student progress and communicated with parents to keep informed.
- Supported student learning objectives through personalized and small group assistance.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Helped teachers recognize learning issues evidenced in one-to-one support instruction.
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
Cafe Assistant
Lakeside Cafe And Crafts
Rotorua, New Zealand
02.2004 - 08.2005
- Fulfilled customer orders while complying with pricing, packaging, and weighing procedures.
- Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
- Replenished products daily for optimal freshness and visibility.
- Produced food and drink products adhering to company quality and quantity standards.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Maintained clean and attractive product displays to entice customer purchases.
- Wiped, sanitized and maintained floors, facility and equipment to adhere with company standards and procedures.
Cashier Assistant
BP Geyser
Rotorua, New Zealand
03.1994 - 12.1998
- Helped customers complete purchases, locate items and join reward programs.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Cleaned, swept, mopped and disinfected shop area to maintain customer safety and health.
- Worked with other associates to support cashiers and management needs.
- Cleaned and sanitized cashier workstation and scanning area.
- Removed trash, swept and mopped floors for professional appearance.
- Answered questions about store policies and addressed customer concerns.
- Trained new cashier team members in customer service and money handling processes.
- Scanned store regularly for potential safety or operational issues and reported to management for resolutions.
Receptionist Assistant
Custom Electronics Ltd
New Lynn, Auckland
02.1993 - 03.1994
- Maintained order and cleanliness of reception area for professional and inviting atmosphere.
- Managed multi-line telephone system and greeted claimants during office visits.
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Organized electronic and hard copy filing systems for easy retrieval of documents and information.
- Greeted numerous visitors, vendors and interview candidates.
- Prepared, collected and distributed outgoing and incoming mail and packages.
Education
Upper Hutt College
Upper Hutt, WGNSkills
- Training and Development
- Clerical Support
- Dependable and Responsible
- Planning and Coordination
- Interpersonal Communication
- Computer Skills
- Self-Motivated
- Data Entry
- Excellent Communication
- Leadership
- Critical Thinking
- Caring and Empathetic
Timeline
Centre Co-ordinator
Anglican Waiapu
03.2017 - 06.2021
Teachers Assistant
Kawaha Point School
11.2007 - 05.2014
Cafe Assistant
Lakeside Cafe And Crafts
02.2004 - 08.2005
Cashier Assistant
BP Geyser
03.1994 - 12.1998
Receptionist Assistant
Custom Electronics Ltd
02.1993 - 03.1994
Upper Hutt College