Kartik Watts

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Helped clients manage and reach individual goals, supporting independent progression and social skills.
• Conducted regular assessments of client needs, adjusting support plans to better serve them.
• Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
• Established trusting relationships with clients and their families through empathetic communication and active listening.
• Assisted clients with personal care tasks, preserving their dignity and promoting independence.
• Monitored clients' progress to adjust treatment plans accordingly.
• Implemented community outreach programs to promote mental health awareness.

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Helped clients manage and reach individual goals, supporting independent progression and social skills.
• Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
• Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
• Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.

Ensure technology is connected and talking to each other (Laptop, PC, Printer/MFD) and software is understood and connected (Windows, 0365, Teams)

• Create and maintain user accounts, as necessary.

• Create and maintain mailboxes and distribution lists.

• Configuring the new system with correct local settings

• Deployment of devices (mobile, tablets, laptops, printers etc.) as required on a case-by-case basis.

• Supporting and assisting users (in-person) throughout the rollout to understand how to use the new tools.

• Address User Tickets regarding hardware,Software and networking
• Customize Desktop Applications to meet
• Conduct remote troubleshooting
• Record technical issues and solutions in logs

Tech Mahindra Chandigarh [System Engineer (September 2016 – April 2019) U1 band
Project Name: American Telephone &Telegraph compnany (AT&T) (september 2016 - April 2019)

Job Responsibilities :-

· Install, Configure and maintain Linux operating systems on Vmware Esxi 5.5

· Document standard operating procedures for various system administration tasks like application build and deployment etc..

· Coordinate with development and QA teams for deployments, configuration settings and other requirements

· Check tomcat application, Build and deployment tasks through Jenkins

· Setup, perform and maintain backups

· Manage configuration settings for all client and test servers

· Apply security patches on servers

· Ensure IT infrastructure is running as per the Policy

· Create/Remove/Manage user accounts for Tfs, Sharepoint, Git/Gerrit,VPN and email accounts

· Install, Configure and Enforce securities on Linux production server

· Responsible for Implementation and integration of different application/tools

· Manage Internet access usage through Proxy Server

· Setup Test VM's for Developers and Testers on Vmware Esxi 5.5

· Monitor servers with Nagios

· Assign tasks to team members

· Backup and Restoration of Production servers

· Harden the servers and spin new servers on request

· Manage access on servers through Access Management System

· Working on setting monitoring and instances on AZURE

· Monitor server host and services

· Coordinate with US IT team over calls

· Manage cloud environment on IBM, Verizon and AWS Cloud

· Manage certificates on Webservers

· Take Interviews

· Runs DR drill for production servers and document the process