Summary
Overview
Work History
Education
Skills
Referees
Timeline
Generic

Shana Jeffery

Massey,AUK

Summary

Experienced Health Care Assistant providing quality care to residents in rest home and hospital level care. Reliable and a hard working team member. I'm looking for a new experience and a place to continue to grow and further my skills as well as serve and give quality care.

Overview

9
9
years of professional experience

Work History

Health Care Assistant

Terrence Kennedy House
09.2022 - Current
  • Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
  • Lifted patients using appropriate equipment in accordance with moving and handling policy.
  • Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
  • Observed patient skin conditions and reported findings to registered nurse.
  • Maintained clean environment with due consideration to health and safety issues and infection control policy.
  • Contributed to efficient patient care by accurately documenting medical information and maintaining up-to-date records.
  • Delivered high standard of holistic care to patients to promote equality and dignity.
  • Participated in ongoing training sessions, staying current with best practices in health care assistance.

Retail Sales Assistant

NZSALE
12.2015 - 04.2020
  • Maintained clean, organized store environment for an inviting shopping experience for customers.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
  • Improved store appearance with effective merchandising and creative displays.
  • Opened and closed store independently and prepared bank drop for manager.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Education

Certificate in Christian Ministry Level 4 -

Vineyard College
11.2017

Certificate in Introductory Music Level 3 -

Unitec Institute of Technology
Henderson
12.2014

Skills

  • Time Management
  • Problem Solving
  • Calm Under Stress
  • Patient-focused care
  • Team Player
  • Interpersonal
  • Reliability
  • First Aid Certification

Referees

Luisa Monks 

Position: HCA/Team Leader

Email: queenielois@hotmail.com


Valerie Tafua

Position: NZSALE Manager

+64210682162

Email: vttafua@gmail.com

Timeline

Health Care Assistant

Terrence Kennedy House
09.2022 - Current

Retail Sales Assistant

NZSALE
12.2015 - 04.2020

Certificate in Christian Ministry Level 4 -

Vineyard College

Certificate in Introductory Music Level 3 -

Unitec Institute of Technology

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Shana Jeffery