Jazmyn Paterson Lipinski
TAURANGA,Bay of plenty
Summary
Diligent Waitress Trainee with relevant experience in providing exceptional customer service, managing orders and ensuring guest satisfaction. Strengths lie in active listening, clear communication and maintaining a positive attitude under pressure. Previous work has resulted in improved team efficiency and consistently high customer ratings. Energetic Waitress Trainee known for high productivity and efficient task completion. Skilled in order taking, customer service, and time management. Excels in communication, teamwork, and adaptability to ensure seamless dining experiences for guests. High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations. Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Waitress Trainee
Oswald's cafe
Omokoroa, Tauranga
02.2024 - Current
- Greeted customers and provided menus.
- Assisted with food preparation tasks as requested by the head chef.
- Learned to properly handle cash transactions and process credit card payments.
- Checked that all orders were accurate before delivering to customers.
- Provided excellent customer service during meal times.
- Informed customers of daily specials and menu changes.
- Responded promptly to customer inquiries about menu items, ingredients, and prices.
- Ensured dining areas were clean and set up for each shift according to established standards.
- Verified that all dishes served met quality expectations.
- Assisted in stocking inventory, setting up workstations, preparing mise en place, and breaking down stations at end of shifts.
- Maintained knowledge of restaurant policies regarding guest services and satisfaction.
- Conducted table-side service when necessary such as carving meats or serving desserts.
- Demonstrated proper use of equipment such as slicers, blenders, mixers.
- Maintained a professional attitude while working in a fast-paced environment.
- Followed safety protocols when handling hot plates or sharp objects.
- Performed opening and closing side duties including cleaning tables, chairs and floors.
- Adhered to health regulations concerning food storage and sanitation practices.
- Attended training sessions on topics related to food safety regulations, proper order taking procedures.
- Observed other wait staff members' techniques to learn best practices for providing exceptional customer service.
- Completed assigned tasks within designated timeframes.
- Tracked inventory levels throughout shifts to ensure adequate supplies were available for guests needs.
- Cleaned tables and chairs to prepare dining area for next customers.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Greeted customers, answered questions and recommended specials to increase profits.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Sushi Helper
St perries sushi
TAURANGA, CBD, Tauranga
03.2024 - 07.2024
- Set up and stocked service area with sushi ingredients such as seaweed, fish, rice and vegetables.
- Cleaned work surfaces and equipment between tasks to maintain a sanitary kitchen environment.
- Prepared various types of sushi rolls including California, spicy tuna and salmon avocado.
- Assembled nigiri sushi by hand molding the rice into shape and topping it with a thin slice of fish or other seafood.
- Took customer orders accurately over the phone or at the counter while providing excellent customer service.
- Packaged take-out orders properly for safe transport by customers.
- Packaged and labeled various forms of sushi, sides and spring rolls for sale to customers.
Waitress Trainee
The raft
Tauranga , Tauranga
06.2022 - 12.2023
- Greeted customers and provided menus.
- Learned to properly handle cash transactions and process credit card payments.
- Checked that all orders were accurate before delivering to customers.
- Provided excellent customer service during meal times.
- Informed customers of daily specials and menu changes.
- Responded promptly to customer inquiries about menu items, ingredients, and prices.
- Ensured dining areas were clean and set up for each shift according to established standards.
- Verified that all dishes served met quality expectations.
- Assisted in stocking inventory, setting up workstations, preparing mise en place, and breaking down stations at end of shifts.
- Demonstrated proper use of equipment such as slicers, blenders, mixers.
Education
Diploma in Sports And Recreation - Diploma
Toi Ohomai
Tauranga11-2024
Skills
- Order Taking
- Food presentation
- Table Setting
- Handling Complaints
- Menu knowledge
- Reservation Management
- Food Delivery
- Safe Food Handling
- Food Running
- Order Management
- Supply Restocking
- Guest Engagement
- Menu presentation
- Professional Appearance
- Food safety understanding
- Sales Techniques
- Positive and professional
- Check payment processing
- Ordering Procedures
- Food station setup09?
- Food station setup
- Menu Memorization
- Buffet setup and takedown
- Special dietary requirements
Certification
- First Aid Certification - American Red Cross or St John Ambulance.
References
References available upon request.
Timeline
Sushi Helper
St perries sushi
03.2024 - 07.2024
Waitress Trainee
Oswald's cafe
02.2024 - Current
Waitress Trainee
The raft
06.2022 - 12.2023
- First Aid Certification - American Red Cross or St John Ambulance.
Diploma in Sports And Recreation - Diploma
Toi Ohomai
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