Sandra Smith
Gisborne,Patutahi
Summary
- Over 16 years' experience as a Team Leader managing logistics and procurement operations, including managing up to 15 staff.
- Currently working with NZDF in Linton Palmerston North Army Camp. Responsible for planning repairs and purchasing all equipment required for NZDF Class 8 items and Gyms across NZ.
- Experience operating in strict regulatory environments ensuring work complies with OSH and Quality requirements.
- Enjoys customer interaction and stakeholder relationship management in providing efficient and high-quality logistics and procurement services.
- Completed deployments to Timor-Leste, Australia, Solomon Islands, Egypt, and Afghanistan amongst others.
Detail-oriented Transportation Coordinator with over 10 years of experience scheduling and managing a fleet of up to 27-30 vehicles for diverse organizations. I practice leading teams of drivers in the timely and quality shipment of products for diverse customers.
Overview
21
21
years of professional experience
Work History
Transportation Coordinator
DBH Gisborne Hospital
04.2023 - Current
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Tracked shipments from dispatch through delivery to verify timely arrival.
- Resolved customer issues related to shipments efficiently while maintaining high levels of satisfaction throughout the resolution process.
- Improved transportation efficiency by streamlining route planning and coordinating schedules.
- Coordinated dispatching of 7 drivers to accomplish daily delivery requirements.
Logistics Coordinator
RocketLab NZ
04.2021 - 04.2023
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
Class VIII Specialist EM
NZDF
02.2021 - 03.2022
- Responsible for planning repairs and purchasing all equipment required for NZDF Class 8 items and Gyms across NZ.
- Followed all company policies and procedures to deliver quality work.
- Led quality assurance efforts, maintaining high standards for all products and services.
- Improved team collaboration by initiating regular strategy meetings.
- Maintained database systems to track and analyze operational data.
- Generated reports detailing findings and recommendations.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Freight Specialist
Airbus
03.2018 - 05.2021
- Assisted in the development of strategic partnerships within the industry, expanding business opportunities and increasing brand recognition.
- Ensured compliance with industry regulations and company policies, maintaining thorough documentation for all shipments.
- Identified areas for improvement within existing processes by conducting thorough analyses of operational data.
- Coordinated shipments across multiple modes of transportation to ensure timely delivery and minimize disruptions.
- Evaluated carrier performance regularly, establishing expectations for continuous improvement in service quality and cost-effectiveness.
- Entered shipping information into the computer system and estimated freight and postal rates.
- Built working relationships with clients to foster loyalty and encourage repeat business.
- Led initiatives aimed at reducing environmental impact through the adoption of sustainable shipping practices.
- Reduced shipping costs for clients through effective negotiation with carriers and optimizing shipment routes.
Logistics Manager
Airbus/Beechcraft
01.2016 - 02.2018
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
- Coordinated with suppliers to establish optimal delivery schedules, reducing instances of overstock or stockouts.
- Assisted in development of inventory forecasting model, improving accuracy of stock ordering.
- Conducted detailed inventory analysis reports for management review, informing strategic decision-making.
- Conducted regular inventory audits to ensure stock levels were accurately maintained, minimizing discrepancies.
Materials Handler/Warehouse specialist
Safeair /Air NZ
01.2014 - 02.2016
- Conducted thorough quality checks on incoming shipments, identifying discrepancies or damages early in the supply chain process.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Performed cycle counts and inventory control to accurately track product levels.
- Ensured timely order fulfillment, coordinating with production teams to prioritize tasks.
- Transported inventory items to appropriate locations.
- Maintained a safe work environment by enforcing safety protocols and conducting regular inspections.
- Loaded and unloaded items from and to shipping containers and vessels.
- Supported safe operations of warehouse order fulfillment and restocking by securing items on pallets and shelves.
- Packaged items for safe shipment and protection from damage in transit.
- Coordinated with shipping carriers to schedule pickups and deliveries, ensuring orders were processed efficiently without delays.
Purchase Officer and Admin
NZDF
01.2013 - 01.2014
- Located vendors of materials, equipment and supplies to determine product availability and terms of sales.
- Achieved cost savings by negotiating favorable contracts with suppliers.
- Contributed to annual budget planning by providing accurate forecasting data related to procurement expenditures.
- Managed vendor and supplier selection process based on price, quality and reliability.
- Tracked KPIs to monitor and evaluate business goals.
- Managed purchase order processing from initiation to final payment, ensuring accuracy and timeliness throughout the process.
- Coordinated with inventory control to determine and manage inventory needs.
Logistics/Warehouse Manager (Corporal)
NZ Army
01.2011 - 02.2013
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Reduced product damage with improved packaging methods and training staff on proper handling techniques.
- Implemented preventive maintenance schedule for warehouse equipment, reducing downtime and repair costs.
Driver & Distributor
Iron Ore Holdings, Australia
01.2010 - 01.2011
- Delivered goods and products to customer on time and in excellent condition.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
- Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
- Coordinated logistics for timely delivery of products, significantly reducing wait times for customers.
- Delivered orders to customers to drive full satisfaction.
- Operated delivery vehicles safely and efficiently.
Engineer log support
NZ Army
01.2008 - 02.2010
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
- Optimized engineering processes by implementing innovative solutions and streamlining workflow.
- Developed cost estimates and project specifications for proposals.
- Enhanced product performance by conducting thorough failure analysis and recommending improvements.
- Improved energy efficiency in manufacturing processes by redesigning mechanical systems and components.
- Coordinated with suppliers to secure high-quality materials, negotiating favorable terms that led to reduction in project costs.
- Documented and developed engineering procedures and processes.
Junior Team Leader (Lance Corporal)
NZ Army
01.2006 - 02.2008
- Fostered a positive work environment by promoting open communication and collaboration among team members.
- Collaborated with other departments on interdisciplinary projects, fostering teamwork across organizational boundaries.
- Mentored junior staff members for personal and professional growth, resulting in a more cohesive team dynamic.
- Developed and implemented project timelines with regular check-ins, ensuring timely completion of tasks.
- Managed resources effectively by monitoring budgetary constraints and allocating assets appropriately to minimize waste.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Supply Technician & Ledgers Clerk
NZ Army
01.2004 - 02.2006
- Trained junior staff members in proper supply chain practices, enhancing their knowledge base and skill set for greater contributions to the team''s success.
- Monitored and replenished tools and reagents to enable smoother workflows and eliminate delays.
- Coordinated logistics activities for seamless transportation of goods from suppliers to end-users, minimizing delays and disruptions.
- Implemented risk management strategies within the procurement process, protecting the organization from potential disruptions or delays in the supply of critical materials.
- Conducted regular inventory audits to maintain accurate records and reduce discrepancies in stock levels.
- Improved inventory accuracy by implementing efficient tracking and management systems.
- Conducted cyclic inventories and requisitioned stock to meet demanded inventory levels.
Education
High School Diploma -
Napier Girls' High School
Napier, NZSkills
- Customer interactions
- Logistics Planning
- Procurement
- Inventory Management
- Budgeting & Cost Control
- Supplier Management
- Data inputting
- Purchasing & invoicing
- Warehousing & Distribution
- ERP systems (SAP, RAMCO, JETS 5 V 4)
- Warehouse Operations
- Supply Chain Coordination
- Emergency shipments
- Logistics Management
- Coordinating schedules
- Transportation Planning
Hobbies and Interests
- Family
- Keeping Active, Eating healthy
- All types of sports, mainly water sports
- DIY & Home Renovation
- Plants and Animals
References
Available on request
Professional assets
- Proven experience managing teams.
- Enjoys working collaboratively in team-based projects involving customers and external partners.
- Well-developed interpersonal and communications skills.
- Excellent customer service skills. Able to anticipate and measure customer requirements.
- Methodical and analytical, ability to work through processes while keeping the broader picture in mind.
- Solution focused.
- Strong attention to detail.
- Proven ability to build effective partnerships and relationships with clients and staff.
- Strong organisational and time management skills, able to prioritise and manage multiple responsibilities and tasks, work under pressure and meet deadlines.
- Sound IT and technical administration skills. Picks up systems and databases quickly with minimal training.
- Trained and self-taught to use multiple ERP systems including SAP and RAMCO. Competent user of most Microsoft Office applications including Word, Excel and Access.
- A high level of self-motivation, initiative and strong work ethic.
Timeline
Transportation Coordinator
DBH Gisborne Hospital
04.2023 - Current
Logistics Coordinator
RocketLab NZ
04.2021 - 04.2023
Class VIII Specialist EM
NZDF
02.2021 - 03.2022
Freight Specialist
Airbus
03.2018 - 05.2021
Logistics Manager
Airbus/Beechcraft
01.2016 - 02.2018
Materials Handler/Warehouse specialist
Safeair /Air NZ
01.2014 - 02.2016
Purchase Officer and Admin
NZDF
01.2013 - 01.2014
Logistics/Warehouse Manager (Corporal)
NZ Army
01.2011 - 02.2013
Driver & Distributor
Iron Ore Holdings, Australia
01.2010 - 01.2011
Engineer log support
NZ Army
01.2008 - 02.2010
Junior Team Leader (Lance Corporal)
NZ Army
01.2006 - 02.2008
Supply Technician & Ledgers Clerk
NZ Army
01.2004 - 02.2006
High School Diploma -
Napier Girls' High School
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