Jessie Nguyen
Auckland
Summary
I am a highly experienced and detail-oriented professional in accounts management and administration. During my work, I have developed extensive expertise working with a diverse range of suppliers across multiple industries. My proactive and adaptable approach, together with my ability to meet tight deadlines, collaborate effectively within teams, and communicate seamlessly with stakeholders has played a key role in delivering exceptional results and contributing to organizational success.
Overview
4
4
years of professional experience
Work History
Accounts Payable Officer
Downer Group
10.2022 - 12.2024
- Managed accurate and timely processing of high-volume invoices (>200/day) and ensured GST compliance and accurate matching with purchase orders.
- Reviewed and processed employee expense claims (>100/week) and resolved queries with internal stakeholders.
- Addressed vendor account inquiries, including urgent payments, payment discrepancies (overdue, missing payment), disputed invoices, vendor refunds and credits.
- Generated AP weekly/20th/monthly domestic and international payment runs for multiple ERP systems (JDE9.1 and 9.0).
- Assisted with month-end closing procedures, including GRNI reconciliation and other tasks as required by the accountants.
- Maintained accurate financial records with meticulous attention to detail in data entry and account coding.
- Assisted with supplier-requested reports and other ad-hoc tasks as required by team leaders/ managers.
Customer Service Representative (Saturdays part-time only)
Atrium on Elliott Retail Management Office
04.2022 - 09.2023
- Ensured accurate float and banking amount at beginning and end of working shift
- Daily data entry for some work spreadsheets (maintenance/closed shops log, voucher validations sheet)
- Performed front of house functions - resolved customers' and tenants' enquiries and processed carpark ticket validation
- Informed customers' messages and security/maintenance issues happening insides building to correct departments for solutions
Administrator
Downer Group - Utilities Division
03.2022 - 10.2022
- Generated contract-specific purchase orders and resolved job invoice/PO queries
- Prepared project-specific documents, including supplier management forms, CAPEX request forms and job packages
- Verified and recorded daily timesheets and plant details for field teams, worked closely with the Payroll team to ensure timely wage payments on a fortnightly basis
- Prepared monthly presentations, minutes, and reports for managers and clients
- Maintained and updated key business registers in Excel and SharePoint
- Developed and implemented work instructions for both standard procedures and new processes to enhance operational efficiency
- Coordinated hotel and meeting room bookings and handled other administrative tasks as required by managers
- Collaborated with departments, clients, and suppliers to complete specific tasks, including generating requested reports and resolving invoices or purchase order inquiries
Cashiers/Salesperson
Harvey Norman Flagship Store - Wairau Park
06.2021 - 02.2022
- Managed and balanced cash registers and floats efficiently to maintain accuracy and accountability
- Generated invoices and supported the administrative team with filing and recording credit and financial documents
- Processed refunds, exchanges, and store credits, resolving customer issues to ensure satisfaction
- Provided comprehensive customer support in-store, over the phone, and via email, addressing inquiries and ensuring a positive customer experience
- Verified stock levels, pricing, and processed sales transactions, including the application of discounts
Education
Master of Professional Accounting With Distinction -
Auckland University of Technology
Auckland, NZ10.2024
Bachelor of Arts - undefined
Victoria University of Wellington
Wellington, NZ01.2021
Skills
- MS Office skills- Outlook, Excel, Word, PowerPoint, Power BI, SharePoint
- ERP systems proficiency - Oracle (JDE91,90), JOBPAC and COINS
- Variance reconciling (reconciliation)
- Basic knowledge of Xero - obtained when doing reporting assignments in AIS paper and helping friend’s business with reconciliation
- Clear and appropriate communication skills
- Eye on details and strong accuracy in data entry and analysis
- Problem-solving abilities
- Strong organizational and time management skills
- Multi-tasking
- Ability to work under pressure, independently and responsibly
- Team collaboration and a fast learner
Other Personal Information
Language: fluent in Vietnamese and English
Hobbies and Interests
Travel, movies.
Timeline
Accounts Payable Officer
Downer Group
10.2022 - 12.2024
Customer Service Representative (Saturdays part-time only)
Atrium on Elliott Retail Management Office
04.2022 - 09.2023
Administrator
Downer Group - Utilities Division
03.2022 - 10.2022
Cashiers/Salesperson
Harvey Norman Flagship Store - Wairau Park
06.2021 - 02.2022
Bachelor of Arts - undefined
Victoria University of Wellington
Master of Professional Accounting With Distinction -
Auckland University of Technology
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