Summary
Work History
Education
Skills
Languages
Timeline
Generic

Alessia Verstovsek

Nelson,NSN

Summary

I'm name is Alessia, a dedicated individual with experience in the hospitality industry. Proven in delivering exceptional customer service and maintaining high standards of cleanliness, I thrived at Sultans Authentic Turkish Kebab Restaurant/Takeaway as a Customer Service Cashier. Demonstrating reliability, patience, and cash handling expertise, I effectively managed high-pressure situations and supported food safety practices. My approachable demeanor and dedicated work ethic have consistently enhanced customer satisfaction and operational efficiency. I also worked as a Kitchen Hand at the Jellyfish Restaurant in Mapua which was a very busy and fast paced workplace. I have learned to work fast under pressure and adapted critical thinking skills around kitchen health and safety as well as customer handling.

Work History

Customer Service Cashier

Sultans Turkish Restaurant
02.2024 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers by providing assistance as needed
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Kitchen Hand

Jellyfish/Apple Shed Restaurant
02.2024 - 05.2024
  • Ensured cleanliness and sanitation by thoroughly and consistently washing dishes, utensils, and kitchen equipment.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Managed time to juggle multiple tasks simultaneously with ease.

Education

Psychology, Gateway (work Experience)

Nayland College
Stoke, NSN

Statistics, Chemistry, Law, History

Nayland College
Stoke, NSN

NCEA (Level 1) Excellence Endorsement -

Nayland College
Stoke, NZ
2024

Skills

  • Customer service satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash handling expertise
  • Honest and Independent
  • Positive Attitude
  • Approachable
  • Food safety understanding
  • Dedicated Work Ethic
  • Patience and understanding

Languages

Croatian
Native or Bilingual
Swedish
Native or Bilingual

Timeline

Customer Service Cashier

Sultans Turkish Restaurant
02.2024 - Current

Kitchen Hand

Jellyfish/Apple Shed Restaurant
02.2024 - 05.2024

Psychology, Gateway (work Experience)

Nayland College

Statistics, Chemistry, Law, History

Nayland College

NCEA (Level 1) Excellence Endorsement -

Nayland College
Alessia Verstovsek