Summary
Overview
Work History
Education
Skills
Languages
REFEREES
Timeline
Generic

Carmen Wang

Auckland

Summary

  • Motivated and experienced social worker and counsellor dedicated to form trusting relationships with clients, advocating for best interest of client, and supporting them in overcoming personal and familial challenges and coping with triggering situations.
  • Focused on facilitating exploration of issues and strengths, developing individualized plans, developing important skills and linking to relevant resources
  • Fully registered social worker (SWRB & ANZASW)

Overview

7
7
years of professional experience

Work History

AWS Coordinator, Counsellor & IYP Facilitator

Asian Family Services
03.2020 - Current
  • Oversee Asian Wellbeing Services Team referrals, case allocations and payment process
  • Liaison with external agencies and internal staffs for services delivery
  • Support line manager to monitor professional standards of AWS services delivery
  • Assist with AWS new contractor recruitment process and orientation
  • Oversee and maintain successful database environment to ensure the organisation's database operate functionally and efficiently
  • Provide clinical and therapeutic support to individuals, families and affected others experiencing harm from gambling addiction, gaming issues, domestic violence, parenting, mental health issues, interpersonal relationship issues, work or study stress etc. at Asian Family Services and GP clinics.
  • Display sensitivity to cultural and linguistic needs of clients and families served.
  • Lead, design and deliver gambling harm prevention programme in Auckland South Correction Facility
  • Lead and deliver Incredible Year Parenting Programme for Asian families

Social Worker

Family Success Matters
10.2016 - 03.2020
  • Work with parents/caregivers of babies and young children in their homes, using a wide range of skills and parenting strategies.
  • Collaborate with families/whanau, and other professionals, to assess the needs of children and babies.
  • Create and monitor plans using appropriate interventions and the resources available to assist the client family.
  • Support families to use their strengths, support networks, and resources independently to develop greater resilience and maintain a positive and safe environment for their children.
  • Case management including reflective practice and good administrative skills

Education

Master of Counselling - Counselling

University of Auckland
Auckland, NZ
06.2025

Postgraduate Diploma in Counselling Theory - Counselling

University of Auckland
Auckland, NZ
11.2023

Master of Applied Social Work - Social Work

Massey University
Auckland, NZ
04.2017

Bechelor of Laws - Laws

Guangdong University of Foreign Study
China
06.2012

Bachelor of Management - Accounting

Guangdong University of Foreign Study
China
06.2012

Skills

  • Empathy, active listening and good observation
  • Pluralistic approach with person-centred foundation for counselling
  • Problem-solving, solution-focused and strengths-based approach
  • Ability to work with children, adults and families from diverse cultural backgrounds
  • Respect and clear boundary settings
  • Effective communication skills (verbal and written)
  • Excellent time management skills
  • Excellent multi-tasking skills
  • Excellent computer skills

Languages

English
Chinese (Mandarin)
Chinese (Cantonese)

REFEREES

Ann Chen:

Supervisor

Family Success Matters

Email: annc@fsm.org.nz

Phone: 021 437 656


In Hwa Jung:

External Supervisor

MNZAC, PBANZ, DAPAANZ, MPAnzA

Email:junginhwa1@hotmail.com

Phone: 0210 262 3579

Timeline

AWS Coordinator, Counsellor & IYP Facilitator

Asian Family Services
03.2020 - Current

Social Worker

Family Success Matters
10.2016 - 03.2020

Master of Counselling - Counselling

University of Auckland

Postgraduate Diploma in Counselling Theory - Counselling

University of Auckland

Master of Applied Social Work - Social Work

Massey University

Bechelor of Laws - Laws

Guangdong University of Foreign Study

Bachelor of Management - Accounting

Guangdong University of Foreign Study
Carmen Wang