Motivated and experienced social worker and counsellor dedicated to form trusting relationships with clients, advocating for best interest of client, and supporting them in overcoming personal and familial challenges and coping with triggering situations.
Focused on facilitating exploration of issues and strengths, developing individualized plans, developing important skills and linking to relevant resources
Fully registered social worker (SWRB & ANZASW)
Overview
7
7
years of professional experience
Work History
AWS Coordinator, Counsellor & IYP Facilitator
Asian Family Services
03.2020 - Current
Oversee Asian Wellbeing Services Team referrals, case allocations and payment process
Liaison with external agencies and internal staffs for services delivery
Support line manager to monitor professional standards of AWS services delivery
Assist with AWS new contractor recruitment process and orientation
Oversee and maintain successful database environment to ensure the organisation's database operate functionally and efficiently
Provide clinical and therapeutic support to individuals, families and affected others experiencing harm from gambling addiction, gaming issues, domestic violence, parenting, mental health issues, interpersonal relationship issues, work or study stress etc. at Asian Family Services and GP clinics.
Display sensitivity to cultural and linguistic needs of clients and families served.
Lead, design and deliver gambling harm prevention programme in Auckland South Correction Facility
Lead and deliver Incredible Year Parenting Programme for Asian families
Social Worker
Family Success Matters
10.2016 - 03.2020
Work with parents/caregivers of babies and young children in their homes, using a wide range of skills and parenting strategies.
Collaborate with families/whanau, and other professionals, to assess the needs of children and babies.
Create and monitor plans using appropriate interventions and the resources available to assist the client family.
Support families to use their strengths, support networks, and resources independently to develop greater resilience and maintain a positive and safe environment for their children.
Case management including reflective practice and good administrative skills
Education
Master of Counselling - Counselling
University of Auckland
Auckland, NZ
06.2025
Postgraduate Diploma in Counselling Theory - Counselling
University of Auckland
Auckland, NZ
11.2023
Master of Applied Social Work - Social Work
Massey University
Auckland, NZ
04.2017
Bechelor of Laws - Laws
Guangdong University of Foreign Study
China
06.2012
Bachelor of Management - Accounting
Guangdong University of Foreign Study
China
06.2012
Skills
Empathy, active listening and good observation
Pluralistic approach with person-centred foundation for counselling
Problem-solving, solution-focused and strengths-based approach
Ability to work with children, adults and families from diverse cultural backgrounds
Respect and clear boundary settings
Effective communication skills (verbal and written)
Excellent time management skills
Excellent multi-tasking skills
Excellent computer skills
Languages
English
Chinese (Mandarin)
Chinese (Cantonese)
REFEREES
Ann Chen:
Supervisor
Family Success Matters
Email: annc@fsm.org.nz
Phone: 021 437 656
In Hwa Jung:
External Supervisor
MNZAC, PBANZ, DAPAANZ, MPAnzA
Email:junginhwa1@hotmail.com
Phone: 0210 262 3579
Timeline
AWS Coordinator, Counsellor & IYP Facilitator
Asian Family Services
03.2020 - Current
Social Worker
Family Success Matters
10.2016 - 03.2020
Master of Counselling - Counselling
University of Auckland
Postgraduate Diploma in Counselling Theory - Counselling
University of Auckland
Master of Applied Social Work - Social Work
Massey University
Bechelor of Laws - Laws
Guangdong University of Foreign Study
Bachelor of Management - Accounting
Guangdong University of Foreign Study
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