Emm Dang
Auckland,AUK
Summary
Dynamic Nail Technician and English Tutor with a proven track record at Technician Professionals and Tutor, respectively. Excelled in building customer relationships and enhancing students' English skills. Expert in nail art techniques and customer service, achieving significant client base expansion through effective service promotion and personalized educational programs.
Overview
6
6
years of professional experience
Work History
Nail Technician
Technician Professionals
09.2022 - Current
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Communicated effectively with management concerning important customer issues.
- Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
- Expanded client base by promoting the salon''s services via social media platforms and word-of-mouth referrals.
- Kept tidy and organized area to comply with cleanliness standards.
English Tutor
Tutor
01.2019 - 07.2022
- Enhanced students'' reading and writing skills by implementing interactive and engaging lesson plans.
- Improved students' written and verbal English skills through personalized learning programs.
- Developed personalized tutoring sessions based on student needs, leading to improved academic performance.
- Taught students study techniques and strategies for succeeding on grammar and composition tests.
- Tutored students to develop deeper comprehension of English course materials and better understanding of assignments to improve academic success.
Skills
- Customer service
- Nail extensions
- Time management
- Nail art techniques
- Problem-solving skills
- Relationship building
- Hygiene practices
- Schedule maintenance
- Service promotion
- Cash handling
- Guest relations
- Appointment scheduling
Languages
Vietnamese
Native or Bilingual
English
Professional Working
Timeline
Nail Technician
Technician Professionals
09.2022 - Current
English Tutor
Tutor
01.2019 - 07.2022
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