As professional advisor, deeply committed to delivering actionable insights and fostering collaborative environments. Extensive experience in strategic planning and conflict resolution ensures impactful contributions to team success. Known for adaptability and results-driven approach, excelling in problem-solving and relationship management.
Overview
19
19
years of professional experience
Work History
Inspirational Navigator/ Team Lead Whanau Ora
Te Puna Ora O Mataatua Charitable Trust
02.2023 - Current
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Enhanced operational efficiency by streamlining processes and implementing cost-saving measures.
Implemented effective business plans for startups, leading to sustainable growth and profitability.
Established networks of industry professionals to provide essential resources for growing businesses.
Mentored new entrepreneurs, sharing expertise in business management, leadership, and decision-making skills.
Facilitated workshops and training sessions to educate entrepreneurs on best practices for running a successful business.
Created reports and presentations detailing business development activities.
Developed strong relationships with clients, earning their trust and loyalty through consistent communication and portfolio updates.
Adapted quickly to changing market conditions, adjusting client strategies accordingly while maintaining open lines of communication throughout periods of uncertainty.
Delivered presentations at community events promoting the agency''s services to potential new clients.
Career Broker/ Kaiwawao Mahi
Te Puna Ora O Mataatua Charitable Trust
01.2022 - Current
Worked with customers to understand needs and provide individual advice
Counseled clients one-on-one regarding current situation, desires, aptitudes, education and employment history.
Led workshops for job seekers to provide information on job searching, application completion and resume building.
Worked with job seekers to determine job targets based on skills and personality.
Taught classes and presented self-help or information sessions on subjects related to education and career planning.
Empowered students through counseling and skill-building exercises.
Career Services Advisor
Ministry Of Social Development
03.2021 - 12.2021
Led workshops and seminars for ( Whakatohea Maori Trust Board, Opotiki Council, Digital HUB, Single Mum Classes)
Developed career and education plans based on individual health or mental needs.
Counseled clients one-on-one regarding current situation, desires, aptitudes, education and employment history.
Provided individualized counseling approaches based on socioeconomic status and cultural background.
Leveraged social media platforms as effective career and professional-development tools to help candidates secure employment opportunities.
Conducted scheduled resume and interview workshops and job search training to promote gainful employment.
Account Director
True North Ltd
12.2018 - 01.2020
Applied business and marketing knowledge to develop briefs and pitches for customer projects.
Managed portfolio of key accounts, including (Fonterra, Tiptop, ASB, Westpac, Downer, PRNZ, Goodman Fielder, Pfizer…).
Strategic brand objectivist.
Sales and marketing plans.
Management of services and creative projects.
Procurement
Distribution and logistic
Print and digital solutions.
Events, logistics, and supplier management (Melbourne Cup, Snowstorm Festival, Rhythm and Vines…).
Manage and develop a team of account managers.
Manage contract renewals, tender preparation and financial negotiations..
Communicated progress of monthly and quarterly initiatives to internal and external sales teams.
Initiated new sales and marketing plans for product roll-outs, including developing sales, distribution and media strategy.
Business Development Manager
Fuji Xerox Managed Services
05.2017 - 12.2018
Generated new business with marketing initiatives and strategic plans.
Customer relations, account management, retention and satisfaction.
Working with the Creative, Content, Social Media for executing campaigns.
Contract and tender preparation, RFI's and RFP's.
Coordinated innovative strategies to accomplish objectives and boost long-term profitability.
Account management, marketing and digital strategy.
Capitalized on industry and marketplace trends to strategize marketing solutions and enhance business operations.
Streamlined operational efficiencies by delivering recommendations for knowledge-base processes and procedures.
Procurement strategy and policy.
Digital and print strategy.
Outsourcing and solution proposal.
Control of client's raw materials / collateral e.g.
Envelopes, booklets, brochures, etc.
Proofing and sign-offs of jobs.
Senior Relationship Manager
TradeStaff
07.2016 - 05.2017
Researched current trends to identify prospective customers and determine specific needs.
Worked with clients to address and respond to client and partnership management issues.
Generated new business and referral clients in partnership with financial advisors and branch team.
Utilized prospecting techniques to identify potential clients and create opportunities for services.
Operations Manager
Farmers Trading Company
02.2014 - 07.2016
Devised processes to boost long-term business success and increase profit levels.
Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Served instrumental role in organizational transformation and implementation and participated in successful large-scale corporate restructurings.
Regional Manager
Strandbags
11.2010 - 01.2014
Leveraged profit opportunities by recruiting top talent and managing brand image to exceed plan performance.
Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
Identified above-average stores for acquisition of under-performing stores, and implemented change management and network restructuring strategies.
Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
Project Manager/Training and Development
Barkers
11.2009 - 11.2010
Developed and initiated projects, managed costs, and monitored performance.
Reined in project costs while meeting key milestones.
Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
Reduced expenditures by effectively negotiating vendor and service contracts to drive savings.
Identified plans and resources required to meet project goals and objectives.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Training Manager/ OSH. Officer
Number One Shoe Warehouse
12.2005 - 10.2009
Conducted orientation sessions and organized on-the-job training for new hires.
Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
Reviewed and edited all training materials for accuracy and company policy compliance.
Trained staff during demonstrations, meetings, conferences and workshops.
Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching and managing to enterprise targets.
Education
Graduate Certificate - Home Performance Advisor
HPA
New Zealand
01-2024
Diploma - Civil Engineering
Technical College of Engineering
Skills
Client Relationship Development
Strong Interpersonal Communication
Analytical Strategic Thinking
Effective Interpersonal Communication
Contract Management
Professional Development Programs
Effective Proposal Presentation
Effective Solution Strategist
Service Efficiency Improvement
Business Development
Report Preparation and Analysis
Career Training
Skills
Job Search Instruction
Student Ability Evaluation
Educational Opportunities
Managing Enrollments
Career Counseling
Counseling Techniques
Reference
Reference upon request
Languages
English
Full Professional
Polish
Native or Bilingual
Maori
Limited Working
Timeline
Inspirational Navigator/ Team Lead Whanau Ora
Te Puna Ora O Mataatua Charitable Trust
02.2023 - Current
Career Broker/ Kaiwawao Mahi
Te Puna Ora O Mataatua Charitable Trust
01.2022 - Current
Career Services Advisor
Ministry Of Social Development
03.2021 - 12.2021
Account Director
True North Ltd
12.2018 - 01.2020
Business Development Manager
Fuji Xerox Managed Services
05.2017 - 12.2018
Senior Relationship Manager
TradeStaff
07.2016 - 05.2017
Operations Manager
Farmers Trading Company
02.2014 - 07.2016
Regional Manager
Strandbags
11.2010 - 01.2014
Project Manager/Training and Development
Barkers
11.2009 - 11.2010
Training Manager/ OSH. Officer
Number One Shoe Warehouse
12.2005 - 10.2009
Graduate Certificate - Home Performance Advisor
HPA
Diploma - Civil Engineering
Technical College of Engineering
Similar Profiles
Hemi WilliamsHemi Williams
Youth Worker at Te Puna Ora O MataatuaYouth Worker at Te Puna Ora O Mataatua