Charlie Lucas
Sandringham
Summary
Highly motivated and driven employee who is ready to take on a new challenge in life. Good team player, organized and dependable candidate successful at multitasking with a positive attitude. Adept and wanting to gain further life skills to advance my professional career in the workforce.
Overview
6
6
years of professional experience
Work History
Front of House Employee
Kingsland Social
07.2022 - Current
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
- Accurately operated cash register to process customer payments.
Volunteer
Red Cross Dominion Road
01.2019 - 01.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Education
High School Diploma -
Mount Albert Grammar School
Skills
- Strong work ethic
- Team player attitude
- Positive demeanor
- Adaptability and flexibility
- Dependable and cooperative
- Attention to detail
- POS system expertise
- Motivated attitude
- Critical thinking
- Basic math
Hobbies and Interests
- Spending time and socialising with friends
- Reading books and watching documentaries
- World history and geography - I love learning about the world, certain aspects of geography and how political events play into this. My area intrigue especially stems from the 20th century onward.
- Helping my father with race management for sailing competitions
- Flight Simulators- I've loved planes since I've been a child, and I like to express this through playing various flight simulators including Microsoft Flight Simulator, Infinite Flight, and X-Plane. I've also used other aviation related simulators, including openscope.ao, which is a ATC simulator. Furthermore, I also occasionally love to go plane spotting at Auckland Airport as it reminds me of what my family and I frequently used to do on weekends.
Personal Information
Health Status: Healthy/Fit
Height: 5'11
References
Available on request
Timeline
Front of House Employee
Kingsland Social
07.2022 - Current
Volunteer
Red Cross Dominion Road
01.2019 - 01.2021
High School Diploma -
Mount Albert Grammar School
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