Dynamic professional with a proven track record in cost estimation and customer service, exemplified during my tenure at Bespoke Joinery and Kitchens. Skilled in utilizing estimating software and sales techniques, I have significantly enhanced client trust and sales figures. My expertise in project planning and problem-solving, coupled with a relentless can-do attitude, drives efficiency and learning in fast-paced environments.
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in [Desired Position] role.
Overview
3
3
years of professional experience
Work History
Quoting/estimator/design Role
Bespoke Joinery and Kitchens
09.2024 - Current
Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
Gathered cost and material data for accurate and up-to-date information on material and labor costs.
Gained a lot of knowledge using IT
Reading architecture plans which i would then need to put them into drawings/quotes
HRV
Ajay Toki
05.2023 - 01.2024
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Utilized sales techniques to build customer interest and close sales.
Pushed sales and was at one point the person with the most sales throughout the whole team.
I was a filter technician, Meeting new customers everyday and being the face of the company.
Forestry
Dan Hodgson
02.2023 - 04.2023
Performed routine maintenance on forestry equipment, ensuring optimal functionality during field operations.
Worked in all types of conditions we were paid based off how hard we worked
Planting Pine trees, Pruning and spraying tress
Carpentry Apprentiship
Mike Davies
12.2021 - 02.2023
Used personal expertise and craftsmanship to complete residential and commercial renovations.
Used hand and power tools, instruments and equipment with utmost safety to protect all team members.
Repaired building structures, updated fixtures and painted surfaces.
Increased efficiency in material usage by carefully measuring, cutting, and installing components as directed by experienced builders.
Education
NCEA LEVEL 1, NCEA LEVEL 2 -
Palmerston North Boys High School
Palmerston North, NZ
Skills
Cost estimation
Material takeoffs
Estimate preparation
Estimating software
Sales/Customer service
Project planning
Residential construction
Problem solving
Handling phone calls and Meetings
Have a can do attitude
Open perspective to learning
Interests
Enjoy participating in Running for overall physical and mental well-being
Senior Estimator [Acting in Role of Chief Estimator] at M.E. Construction, Inc.Senior Estimator [Acting in Role of Chief Estimator] at M.E. Construction, Inc.