Hand crafting, including sewing, crocheting and embroidery
Kimberly Moroney
New Plymouth,TKI
Summary
Courteous and professional cafe assistant experienced in preparing and delivering high quality beverages and food for customers while maintaining clean and comfortable establishment.
Provides safe and clean conditions and attractive product displays to uphold company standards.
Grooming assistant experienced in dog washing. Known for providing customers with excellent care and treatment. Trained to calmly handle distressed animals during grooming.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Cafe Assistant
Tiger Town Cafe
New Plymouth, Taranaki
06.2018 - 11.2021
- Produced food and drink products adhering to company quality and quantity standards, specialising in pies, sandwiches and doughnuts, as well as coffee/tea, milkshakes and iced drinks.
- Upsold all types of food products, and updated signage outside of cafe to promote limited time meals and food items.
- Maintained clean and attractive real estate to upsell to customers, including muffins, cookies and doughnuts.
- Welcomed customers with a bright smile and offered upbeat, friendly service as soon as they entered the cafe.
- Monitored product and supply amounts and informed management of shortages to prevent unnecessary disruption.
- Oversaw training of five new team members.
- Maintained compliance with company policies and procedures for food safety, sanitation and quality, including temperature checks for cooked meat and pies, and regularly sanitising all work benches.
- Wiped, washed and sanitised every work bench at the end of every work day, scrubbed rubber kitchen mats with specialised cleaning products, and thoroughly swept and mopped floors before leaving.
Dog Bather/Dog Grooming Assistant
Dogworkz
Auckland, Takanini
10.2015 - 07.2016
- Thoroughly washed, brushed out and dried all dogs that came through the salon, as well as performing well-being checks on eyes, ears, claws and glands.
- Maintained and updated computer logs of customer information, including their pets name, breed, age, and service provided during their appointment.
- Worked 8-to-3-hour shifts with oversight of up to 12 animals in kennels and in the group play area.
- Welcomed customers upon arrival and ushered pets to holding kennels or group play areas, as well as tagging leashes and collars for seamless pick-up.
- Offered customers an outline of what grooming services were provided, costs, and any health concerns the main groomer had concerning skin health, teeth health or behavioural issues.
- Walked pets outside throughout each shift to prevent accidents in group play areas and on bedding.
- Collected animal waste produced on walks and discarded in trash or approved receptacles.
Education
Bachelor of Arts - Psychology
University of Auckland
Auckland 03.2012 - 11.2015
Skills
Customer Service
Cleaning and organization
Inventory organization
Food arrangement
Credit and cash payments
Clear and effective communication
Critical Thinking
Interests
Drawing and animation
Gaming, focusing on simulation, cooking and puzzle games
Animals of all types, owner of 6 cats and 2 dogs
Language learning and understanding different cultures
Timeline
Cafe Assistant
Tiger Town Cafe
06.2018 - 11.2021
Dog Bather/Dog Grooming Assistant
Dogworkz
10.2015 - 07.2016
Bachelor of Arts - Psychology
University of Auckland
03.2012 - 11.2015