Jada Willison-Wade
HAMILTON,Waikato
Summary
Individual bringing top-notch skills in oral and written communication, active listening, and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Digitisation Officer
Inclusiv
Palmerston North, MWT
11.2021 - Current
- Monitored company inventory to keep stock levels and databases updated.
- Conducted research, gathered information from multiple sources and presented results.
- Received and processed stock into inventory management system.
- Used Microsoft Word and other software tools to create documents and other communications.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
Food Prep / Front of House Team Member
KFC
Hamilton, Waikato
03.2021 - 09.2021
- Stayed ready for quick turnovers by pre-bussing tables.
- Trained new staff in front-of-house procedures, customer relations and cleaning.
- Utilized POS system to receive and process food and beverage orders.
- Kept register accurate through correct billing, payment processing and cash management practices.
Waitress
Firepot Cafe
Hamilton, Waikato
06.2019 - 09.2021
- Used cash registers and credit card machines to cash out customers.
- Checked identification for minimum age for sale of alcoholic beverages.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
NCEA - Level 1 -
Rototuna Senior Highschool
Hamilton 02.2020 - 12.2020
NCEA - Level 2 -
Rototuna Senior Highschool
Hamilton, WKO 02.2021 - 12.2021
Diploma in Business Level 5 - Accounting -
Open Polytechnic
02.2022 - Current
Skills
Data Entry
Timeline
Diploma in Business Level 5 - Accounting -
Open Polytechnic
02.2022 - Current
Digitisation Officer
Inclusiv
11.2021 - Current
Food Prep / Front of House Team Member
KFC
03.2021 - 09.2021
NCEA - Level 2 -
Rototuna Senior Highschool
02.2021 - 12.2021
NCEA - Level 1 -
Rototuna Senior Highschool
02.2020 - 12.2020
Waitress
Firepot Cafe
06.2019 - 09.2021
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