Parmeet Kaur
East Tāmaki ,AUK
Summary
Dynamic professional with a proven track record in customer service and teamwork, honed at McDonald's and as a Teacher at Mata Gujri School, India. Excelled in roles requiring excellent communication and time management skills, significantly enhancing customer satisfaction and classroom engagement. Adept at cash handling and fostering collaborative environments, demonstrating flexibility and leadership in fast-paced settings.
Overview
6
6
years of professional experience
Work History
Crew Member
McDonald's Restaurant
Massey Road, Mangere
09.2023 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
Sandwich Artist
Subway
Otahuhu, AUK
01.2024 - 10.2024
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
- Prepared and presented food in compliance with health and safety guidelines.
- Restocked and rotated stock in display case to mitigate stock loss.
- Operated manual and electric appliances to peel, slice, and trim food.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Trained team members to prepare sandwiches and other items according to instructions.
- Shared information with customers about menu items, preparation methods, and ingredients.
Teacher
Mata Gujri School , India
India
11.2018 - 03.2020
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Education
Bachelor Of Commerce - Business And Accounting
Kurukshetra University
India04.2020
Diploma In Elementary Education - Teaching
Board of School Education, Bhivani
India07.2017
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Clear Communication
- Cash Handling
- Taking Orders
- Cleaning
- Self-discipline
- Flexible Schedule
- Store Opening and Closing
- Crew Leadership
- Hospitality service expertise
Timeline
Sandwich Artist
Subway
01.2024 - 10.2024
Crew Member
McDonald's Restaurant
09.2023 - Current
Teacher
Mata Gujri School , India
11.2018 - 03.2020
Bachelor Of Commerce - Business And Accounting
Kurukshetra University
Diploma In Elementary Education - Teaching
Board of School Education, Bhivani