Raquib Gondal
Upper Hutt,WGN
Summary
High-performing Chef offering 7 years of restaurant experience. Excellent communication, leadership and problem-solving skills.
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee. Successful Cafe Manager leading, training and motivating employees to consistently exceed targets. Delivers exceptional service to every guest as head of high-performance team dedicated to top-notch customer relations. Competent in business management, marketing and inventory control.
Overview
6
6
years of professional experience
Work History
Head Chef/Cafe Manager
Cafe Zen Upper Hutt
04.2023 - 11.2023
- Created recipes and prepared advanced dishes.
- Hired, managed, and trained kitchen staff and front of house staff.
- Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
- Arranged for kitchen equipment maintenance and repair when needed.
- Planned promotional menu additions based on seasonal pricing and product availability.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas.
Head Barista/Front of House Team Member
Glass House Cafe At California Home & Gardens
12.2022 - 04.2023
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Monitored customer feedback to improve barista performance and customer service.
- Created superlative coffeehouse experience through customer service, beverage preparation, and presentation, in-store marketing and thorough cleanliness and sanitation of space.
- Collaborated with cafe management to design and implement promotional strategies for cafe items.
Barista
Muffin Break Upper Hutt
09.2022 - 12.2022
- Operated machining equipment safely with team of operators.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- made beautiful coffee art.
Cafe Manager/ Head Barista
Cafe Zen Negombo
04.2018 - 07.2022
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Handled business administration functions such as payroll, cash register counting, and supply ordering.
- Made weekly roasters for staff and smooth flow of cafe in busy times.
- Secured daily cash by verifying totals and making nightly deposits.
Education
Level 5 Diploma in Advance Cooking - Level 5 Advance Cooking
Hospitality Campus ( Weltec )
Wellington, NZ11.2023
Certificate - Coffee Course
Flight Coffee
Wellington, NZ02.2023
Certificate - First AID CERTIFICATE
RED CROSS
Sri Lanka2020
Certificate - CELTA ( ESOL )
British Council
Sri Lanka2018
College - College
Aj Science College
Pakistan2015
Skills
- Team leader
- Plating and Presentation
- Signature Dish
- Planning for functions
- Coffee Latte Art
- speak multiple languages
Languages
English
Full Professional
Urdu
Native or Bilingual
Hindi
Full Professional
Punjabi
Native or Bilingual
Timeline
Head Chef/Cafe Manager
Cafe Zen Upper Hutt
04.2023 - 11.2023
Head Barista/Front of House Team Member
Glass House Cafe At California Home & Gardens
12.2022 - 04.2023
Barista
Muffin Break Upper Hutt
09.2022 - 12.2022
Cafe Manager/ Head Barista
Cafe Zen Negombo
04.2018 - 07.2022
Level 5 Diploma in Advance Cooking - Level 5 Advance Cooking
Hospitality Campus ( Weltec )
Certificate - Coffee Course
Flight Coffee
Certificate - First AID CERTIFICATE
RED CROSS
Certificate - CELTA ( ESOL )
British Council
College - College
Aj Science College
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