Pooja Arora
Christchurch,CAN
Summary
Energetic Administrative Coordinator dedicated to assisting highly effective administrative teams and managing office operations with efficiency and grace. Excellent communication and relationship-building skills with proficiency in [Software].
Overview
5
5
years of professional experience
Work History
Administration Coordinator
Punjab Kesari Group
01.2016 - 08.2018
- Assisted management with special projects to complete all tasks by deadlines.
- Coordinated and scheduled meetings and appointments to keep organization running smoothly.
- Advanced level SAP software skills
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Worked closely with others to accomplish timely invoicing and accounts receivables.
Travel Agent
Travel Agency
04.2013 - 12.2017
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Followed up with customers to increase customer service with travel plans.
Education
Masters - Commerce
Himachal University
India12.2015
Skills
- Credential Verification
- Operational Requirements
- Workflow Processes
- Document Quality
- Tally Software (Xero)
- Microsoft Office Suite
- SAP software
Timeline
Administration Coordinator
Punjab Kesari Group
01.2016 - 08.2018
Travel Agent
Travel Agency
04.2013 - 12.2017
Masters - Commerce
Himachal University
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