Summary
Overview
Work History
Education
Skills
Timeline
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Pooja Arora

Christchurch,CAN

Summary

Energetic Administrative Coordinator dedicated to assisting highly effective administrative teams and managing office operations with efficiency and grace. Excellent communication and relationship-building skills with proficiency in [Software].

Overview

5
5
years of professional experience

Work History

Administration Coordinator

Punjab Kesari Group
01.2016 - 08.2018
  • Assisted management with special projects to complete all tasks by deadlines.
  • Coordinated and scheduled meetings and appointments to keep organization running smoothly.
  • Advanced level SAP software skills
  • Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
  • Worked closely with others to accomplish timely invoicing and accounts receivables.

Travel Agent

Travel Agency
04.2013 - 12.2017
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.
  • Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
  • Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
  • Followed up with customers to increase customer service with travel plans.

Education

Masters - Commerce

Himachal University
India
12.2015

Skills

  • Credential Verification
  • Operational Requirements
  • Workflow Processes
  • Document Quality
  • Tally Software (Xero)
  • Microsoft Office Suite
  • SAP software

Timeline

Administration Coordinator

Punjab Kesari Group
01.2016 - 08.2018

Travel Agent

Travel Agency
04.2013 - 12.2017

Masters - Commerce

Himachal University

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Pooja Arora