Juncong Chen
Silverdale,AUK
Summary
Hardworking professional well-versed in handling materials, operating machinery and supporting overall team and project needs. In-depth knowledge of compliance mandates governing site and worker safety. Focused on helping complete skilled work under deadlines.
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Mobie
Albany, Auckland
12.2022 - 05.2024
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Greeted customers upon entering the store and provided assistance.
- Organized displays to attract customers and promote sales.
- Tracked inventory levels throughout the day and restocked items as needed.
- Completed transactions in an efficient manner while providing excellent customer service.
Customer Service Cashier
St Pierre's Sushi
Silverdale, Auckland
01.2022 - 03.2023
- Operated cash registers to process payments for goods and services.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Assisted in the preparation of food items according to recipes and instructions.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
Construction Worker
Golstruct Homes
Silverdale, Auckland
10.2019 - 12.2021
- Assisted in the preparation of construction sites by clearing debris, leveling ground and erecting scaffolding.
- Repaired damaged structures with appropriate materials including wood and metal components.
- Built temporary supports during construction processes such as shoring up beams or columns until they are set in place permanently.
- Received and inspected incoming shipments of materials, ensuring accuracy and quality.
- Organized storage areas to ensure efficient workflow.
- Assisted with loading and unloading delivery vehicles when necessary.
Education
Creative Arts And Industries - Bachelor of Urban Planning (Honours)
University of Auckland
AucklandSkills
- Loss Prevention
- Regulatory Compliance
- Display Setup
- Customer Service
- Order Processing
- Sales expertise
- Retail Store Operations
- Store Opening and Closing
- Product Promotions
- Relationship Building
- Customer Assistance
- Flexible Schedule
- Stocking and Receiving
- Product Knowledge
Timeline
Retail Sales Associate
Mobie
12.2022 - 05.2024
Customer Service Cashier
St Pierre's Sushi
01.2022 - 03.2023
Construction Worker
Golstruct Homes
10.2019 - 12.2021
Creative Arts And Industries - Bachelor of Urban Planning (Honours)
University of Auckland
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