NISHADI NUWANKA
Auckland,AUK
Summary
Highly organized Hospitality Worker( and Banking Assistant in Sri Lanaka) with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems, Skilled at supporting customers with simple and complex needs with professionalism.
Overview
10
10
years of professional experience
Work History
Front Desk Receptionist
BOTSWANA BUTCHERY
2019.11 - 2023.04
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Developed strong working relationships with team members, fostering a positive work environment.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Pastry Chef
CORDIS HOTEL
2017.02 - 2019.10
- Preparing breakfast for buffet menu
- Communicating with customers to fulfill their breakfast needs
- Making breakfast in a live station on customer’s request.
Banking Assistant
Bank Of Ceylon
2013.09 - 2015.09
- Collaborated with team members to achieve branch sales targets consistently.
- Handled various accounting transactions.
- Enhanced customer satisfaction by providing efficient and accurate banking services.
- Assisted clients with loan applications, successfully securing funding for their needs.
- Processed applications for new accounts.
- Assisted customers with banking needs and inquiries.
- Etc.....
Skills
- Can perform well individually as well as in a team
- Good communication skills
- Ability to work under pressure and highly organized
- Have confidence in learning new things
- Flexible and able to adapt to any environment in a short period
- Knowledge in MS office package (Hands-on experience)
- Hospitality services
- Guest Relations
Personal Qualifications
- New Zealand Certificate in Business (Accounting Support Services) Level 4 (MIT, Auckland)
- Diploma in accounting and finance (AAT Sri Lanka)
- Professional cookery Level 5 (Aspire 2)
References
Mrs. Jennifer Weavers, Senior Lecturer(Accounting), MIT Auckland.
09 9754713
jennifer.weavers@manukau.ac.nz
Timeline
Front Desk Receptionist
BOTSWANA BUTCHERY
2019.11 - 2023.04
Pastry Chef
CORDIS HOTEL
2017.02 - 2019.10
Banking Assistant
Bank Of Ceylon
2013.09 - 2015.09