Nicole McIntosh
Timaru,CAN
Summary
Experienced with managing office environments and coordinating administrative tasks to support organizational goals. Utilizes strong organizational skills and effective communication to enhance team productivity. Track record of implementing efficient processes and maintaining high standard of operational excellence.
Overview
2
2
years of professional experience
Work History
Support Worker
Presbyterian Support
08.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Booking Administrator
Timaru Hospital
10.2023 - 06.2024
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
Emergency receptionist/telephonist
Timaru Hospital
11.2022 - 05.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Answered central telephone system and directed calls accordingly.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Education
Information Technology
Ara Polytechnic
Timaru, CAN11.2019
Skills
- Emotional Support
- Customer Service
- Attention to Detail
- Recordkeeping and File Management
- Office Administration
- MS Office
- Decision-Making
- Office Management
- Personable and Approachable
- Data Confidentiality
- Time Management
- Telephone skills
- Data Entry
References
- Derrick Eng, Co Worker at PC Media, 027 6319973
- Gloria Tubb, Personal Referee, 027 879 6541
Personal Information
Date of Birth: 12/30/89
Timeline
Support Worker
Presbyterian Support
08.2024 - Current
Booking Administrator
Timaru Hospital
10.2023 - 06.2024
Emergency receptionist/telephonist
Timaru Hospital
11.2022 - 05.2023
Information Technology
Ara Polytechnic
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