Summary
Overview
Work History
Skills
Languages
Timeline
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Aaeza Shameer

Auckland,AUK

Summary

Driven and versatile professional with experience at Airport McDonalds drive-thru, demonstrating exceptional order management and customer service skills. Excelled in fast-paced environments, achieving high standards of cleanliness and efficiency. Proven leadership qualities and a friendly, positive attitude underpin a strong ability to solve problems and improve customer satisfaction. Energetic professional in the fast-paced hospitality sector, known for high productivity and efficient task completion. Skilled in customer service, food safety practices, and cash handling, ensuring smooth operations during peak hours. Excel at teamwork, communication, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony.

Overview

3
3
years of professional experience

Work History

Crew Member

Airport McDonalds drive thru
Airport
11.2024 - Current
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Educated customers on menu items, product ingredients and nutritional values.
  • Answered phone calls promptly to provide accurate information about menu items or prices.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Maintained safe food handling practices to prevent germ spread.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.

Car Detailer

Private homes
Auckland
01.2023 - 12.2023
  • Maintained inventories of cleaning supplies.
  • Maintained a clean, tidy, and safe environment to ensure high standards of vehicle detailing.
  • Cleaned and vacuumed vehicle interiors to eliminate dirt.
  • Delivered a professional shine by meticulously washing and buffing vehicle bodies.

Babysitter

Babysits App
Auckland
06.2022 - 06.2023
  • Monitored children's safety and well-being to prevent accidents and falls.
  • Establishing trust through consistent communication with both parents and kids.
  • Identified early signs of emotional and developmental problems in children to bring concerns to parents' attention.
  • Enforced rules to teach good manners and maintain safe environment.
  • Used organization and time management skills to multitask and keep children on set schedules.

Cleaning Assistant

Cleaning Business
Auckland CBD
03.2023 - 05.2023
  • Ensured a pristine and welcoming atmosphere in commercial spaces through vacuuming, window cleaning, and dusting.
  • Sanitized hospital beds to maintain a sterile environment.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Removed stains from fabrics when requested by management.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
  • Followed all health codes and regulations regarding the use of chemicals.
  • Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
  • Restocked shelves with cleaning supplies after each shift.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.

Skills

  • Cooking
  • Line efficiency
  • Order management
  • Product cross-selling
  • Salesmanship
  • Leadership qualities
  • Positive company representation
  • Safety awareness
  • Willingness to learn
  • Friendly, positive attitude
  • Problem-solving

Languages

English
Professional
Hindi
Professional

Timeline

Crew Member

Airport McDonalds drive thru
11.2024 - Current

Cleaning Assistant

Cleaning Business
03.2023 - 05.2023

Car Detailer

Private homes
01.2023 - 12.2023

Babysitter

Babysits App
06.2022 - 06.2023

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Aaeza Shameer