Aaliyah Fataiki
Weymouth,AUK
Summary
Dynamic Crew Trainer at McDonald's Manurewa, skilled in employee training and customer service. Successfully mentored team members, enhancing performance and food safety standards. Demonstrated leadership through effective training programs, fostering a culture of continuous improvement and collaboration. Committed to delivering exceptional service while ensuring compliance with restaurant standards.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Crew Trainer
McDonalds Manurewa
Manurewa, AUK
03.2021 - 03.2022
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Mentored junior employees to improve performance, food safety, and customer service.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Evaluated crew members'' progress and provided constructive feedback for continuous development.
- Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Education
Midwifery
James Cook High School / TPU
Weymouth, AUKSkills
- Customer service
- Employee training
- Cash handling
- Team leadership
- Workplace safety
- Active listening
- Food safety understanding
- Cleaning and sanitation
Certification
I do have my Work Ready & health safety certificate.
Timeline
Crew Trainer
McDonalds Manurewa
03.2021 - 03.2022
Midwifery
James Cook High School / TPU