Summary
Overview
Work History
Education
Skills
Objective
Certificates & Licences
Community & Volunteer Experience
Technical Skills
References
Timeline
Generic

Aaliyah Hirini

Auckland,AUK

Summary

Seeking opportunities to expand my skills and knowledge within customer service roles. Strong ability to build rapport with customers and deliver high quality customer care. I’m actively pursuing my educational career whilst aiming to enhance my work experience for future career advancement.

Overview

1
1
year of professional experience

Work History

Retail Associate

SPCA
Mount Albert, Auckland
10.2024 - 10.2025

This was a part-time role that consisted of retail work.

  • Assisted customers with product inquiries and educated on responsible pet ownership.
  • Maintained cleanliness and organisation of retail area and animal supplies.
  • Processed sales transactions accurately using POS systems.
  • Collaborated with team members to restock shelves and ensure product availability.
  • Supported fundraising events through display setup and attendee engagement.
  • Operated cash registers efficiently during peak business hours.
  • Ensured thorough cleanliness of retail area, including dusting, vacuuming and window cleaning.
  • Processed payments using cash register, credit card machine and POS system.
  • Assisted customers with product inquiries and provided information on animal care.
  • Handled inventory management tasks, including tracking stock levels and reordering supplies.

Private Nanny

Private Family
Auckland, Auckland
10.2024 - 10.2025

This was a seasonal role that consisted of supervised care work.

  • Delivered attentive care and supervision for children in home environment.
  • Developed engaging activities to enhance learning and social skills.
  • Maintained safe and clean play area for children's activities.
  • Communicated effectively with parents regarding daily routines and needs.
  • Monitored technology usage to ensure compliance with parental guidelines.

Education

NCEA 1-2 -

Western Springs College - Nga Puna O Waiorea
Auckland
01-2024

NCEA -

Auckland Girls' Grammar School
Auckland
01-2023

Skills

  • Customer Service Expertise
  • Administrative Proficiency
  • Microsoft Office Mastery

Objective

I'm looking for part-time work in the role of representative in the retail and personal services industry

Certificates & Licences

  • National Certificate of Educational Achievement, Certificate Level 1 - 2
  • Auckland Girls' Grammar School Mentor Certificate
  • Learners Car Licence

Community & Volunteer Experience

Auckland Girls' Grammar School Mentor

Teaching and assisting first-year students within high school

  • Identify and access school and community resources
  • Develop classroom management
  • Creative problem solving
  • Communicate and develop a relationship while transitioning into school

Technical Skills

  • Advanced with all Microsoft Office programs
  • Counter/Till - EFTPOS and Cash Handling
  • MS Office Proficient

References

References available upon request.

Timeline

Retail Associate

SPCA
10.2024 - 10.2025

Private Nanny

Private Family
10.2024 - 10.2025

NCEA 1-2 -

Western Springs College - Nga Puna O Waiorea

NCEA -

Auckland Girls' Grammar School
Aaliyah Hirini