Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Aaliyah Pomana

Auckland,Torbay

Summary

Proven team player and efficient cleaner, excelled in maintaining high standards of cleanliness and organization at Holiday Homes. Leveraged expertise in housekeeping and customer service to enhance client satisfaction and operational efficiency. Demonstrated strong problem-solving abilities and proficiency in using industrial cleaning products safely. Trained new staff, underscoring a commitment to teamwork and skill development.

Overview

6
6
years of professional experience

Work History

Cleaner, House Keeping

Holiday Homes
02.2022 - 11.2023
  • Handled equipment, chemicals, and materials properly and with caution.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.

Cleaner

Thats Clean
03.2021 - 07.2021
  • Organized and used industrial cleaning products following strict safety procedures.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Handled equipment, chemicals, and materials properly and with caution.

Crew Member

McDonalds Albany Freestander
05.2018 - 02.2019
  • Worked well with teammates and accepted coaching from management team.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Stocked shelves to organize aisles in assigned department.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.

Education

No Degree -

Kaitaia Abundant Life School
Kaitaia, NZ
12-2017

Skills

  • Customer Service
  • Housekeeping
  • Teamwork and Collaboration
  • Problem-Solving
  • Retail experience
  • Administrative Support
  • Cash Handling
  • Heavy Lifting
  • Basic First Aid Knowledge

Accomplishments

  • Collaborated with Abundant Life Church in the development of Wildlife Youth group. (Leader)
  • Completion of Young Mums Parenting Course at Gracegate, 2024
  • Currently enrolled at The Career Academy - Administration Pathway, Medical Reception

Interests

  • I enjoy helping others and giving back to the community
  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Swimming
  • Cake Decorating
  • Personal Development and Self-Improvement
  • Te Ao Maori

Timeline

Cleaner, House Keeping

Holiday Homes
02.2022 - 11.2023

Cleaner

Thats Clean
03.2021 - 07.2021

Crew Member

McDonalds Albany Freestander
05.2018 - 02.2019

No Degree -

Kaitaia Abundant Life School
Aaliyah Pomana