Aaliyah Smart-Collins
Whangarei
Summary
Highly motivated and dependable customer service professional with proven experience in retail, hospitality, and education support environments. Demonstrates strong organisational skills, attention to detail, and the ability to perform efficiently in fast-paced settings. Recognised for delivering exceptional service, maintaining high operational standards, and contributing positively to team culture. Committed to continuous growth and adding value to every workplace.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Teacher Assistant
Educare
Whangarei, NZ
06.2025 - Current
- Supported classroom activities and child supervision
- Assisted in creating a nurturing and safe learning environment
Online Personal Shopper
Woolworths
Regent, Whangarei, NZ
04.2023 - 02.2025
- Provided exceptional customer service by accurately fulfilling online orders
- Maintained efficiency in a fast-paced environment
- Ensured high standards of accuracy and timeliness in order processing
Shopfloor Team Member
The Warehouse
Whangarei, NZ
04.2023 - 05.2023
- Engaged with customers to assist with product inquiries
- Maintained organized and well-stocked displays
- Participated in Gateway programme for career development
Food & Beverage Attendant
Distinction Hotel
Whangarei, NZ
07.2022 - 04.2023
- Delivered outstanding dining service in a high-volume hospitality setting
- Handled customer inquiries and complaints with professionalism
- Maintained cleanliness and upheld hygiene standards
Education
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Whangarei Girls High School
Whangarei, NZ11.2024
Skills
- Demonstrated exceptional verbal and written communication abilities
- Leveraged customer service expertise to enhance client satisfaction and loyalty
- Assisted teams in adapting to new processes and technologies quickly Supported colleagues in learning new skills and methodologies effectively
- Supported team members in completing tasks reliably and independently Contributed to project success through consistent follow-through on responsibilities Assisted colleagues in achieving objectives by maintaining a dependable work ethic
- Demonstrated exceptional problem-solving abilities to address complex challenges
- Fostered collaborative team dynamics and implemented organized workflows
- Demonstrated strong work ethic and proactive initiative in all tasks
Certification
- First Aid
- Health & Safety
Timeline
Teacher Assistant
Educare
06.2025 - Current
Online Personal Shopper
Woolworths
04.2023 - 02.2025
Shopfloor Team Member
The Warehouse
04.2023 - 05.2023
Food & Beverage Attendant
Distinction Hotel
07.2022 - 04.2023
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Whangarei Girls High School