Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Aamaria Beal

Greymouth,Paroa

Summary

Proven to excel in high-pressure environments, I enhanced customer satisfaction and efficiency at Speights Ale House through multitasking and strong team collaboration. Skilled in both customer service and barista tasks, I balanced guest needs with operational demands, ensuring positive experiences and building positive relationships with returning customers.

Overview

2
2
years of professional experience

Work History

Waitress

Speights Ale House
06.2022 - 01.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Managed customer payments and exchanges
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Checked guests' identification before serving alcoholic beverages.

Education

Grey High School Year 11 Student
Greymouth

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Team Collaboration
  • Adaptability & flexibility
  • Computer Skills
  • Barista skills
  • Kitchen Hand
  • Bar tending & presentation
  • Quick learner

Additional Information

Hobbies & Interests

Basketball Coach for the Grey High Junior A Team

I play A Grade basketball, and Premier Grade Netball, as well as representing the West Coast in both basketball and netball.

Basketball referee

I also enjoy going to the gym and participating in Kapahaka.



Timeline

Waitress

Speights Ale House
06.2022 - 01.2024

Grey High School Year 11 Student
Aamaria Beal