Aaria Hunia
Customer Service Associate
Wellington,Miramar
Overview
4
4
years of professional experience
8
8
years of post-secondary education
Work History
RESIDENTIAL ASSISTANT
MASSEY HALLS WELLINGTON
02.2022 - 12.2022
- EXPERIENCE
- Ensured the safety of residents and property by ensuring that all campus and building rules were followed
- Encouraged student participation in community and social university-sponsored programs
- Logged and filed incident reports, detailing significant occurrences during assigned shifts
- Documented student concerts and followed up with students after confrontations
- Mediated conflict to provide a safe and secure environment through policy enforcement
- Established consistent relationships with students to maintain professional boundaries
- Fostered productive and supportive environment for academic and social success
- Tracked therapeutic recovery progress goals, logging any variances or setbacks for potential treatment response
SEASONAL PRODUCE SALESMAN
WHIRITOA GARDENS
11.2018 - 01.2019
- Consistently met my short and long-term targets
- Handled customer complaints with empathy and composure
- Accurately handled large amounts of money on the cash register
- Greeted customers and helped suggest suitable produce options
- Listened to customer needs and desires to identify and recommend optimal products
- Stocked merchandise, clearly labeling items and arranging according to size and color
- Displayed merchandise by arranging in appealing ways to boost sales
- Offered customers topnotch, personal service to boost sales and customer satisfaction
- Built customer loyalty and retention by delivering excellent shopping experiences
- Developed strong rapport with customers and created positive impression of business
- Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in fruit and vegetable products
Education
High School Diploma -
01.2016 - 12.2020
- Top in Subject, English (2020)
- Awarded the Principal's Award for Resilience (2020)
- Elected Captain of Underwater Hockey Team (2019)
- Completed AP course in English (2018 - 2020)
- Wrote articles for the Youth Voice section of The Beacon (2019)
- Awarded the Creative Writing Award (2018)
- Completed the 5-week Sir Edmund Hillary Outdoor leadership course (2017)
Bachelor of Arts - Double Major English And Creative Writing
01.2021 - Current
Skills
- Resident Hall Supervision
- College Policy Enforcement
- Peer Counseling
- Behavior Management
- Individual Service Plans
- Career and Academic Counseling
- Social Program Implementation
- Academic Excellence Promotion
- Student Engagement
- Emergency Support
- Reading Comprehension
- Safety Behaviors
- Community Development
- Interdisciplinary Care
- Daily Living Skills
- Daily Living Skills Instruction
- Room Checks
- Maintenance Requests
- Emotional Support
- General Housekeeping
- Ambulation Assistance
- Safety Standards and Compliance
- Student Assistance
- Care Plan Management
- Mediate Conflicts
- Group Activities
Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceFlexible work hoursCompany CulturePersonal development programsSummary
Sociable Residential Assistant communicates and collaborates with hall of approximately 300 students to establish united leadership team. Skilled in creating and coordinating programs that promote community building and campus resources. Proficient in training and evaluating new resident assistants. Committed to upholding all campus policies and consistently following up with residents.
Timeline
RESIDENTIAL ASSISTANT - MASSEY HALLS WELLINGTON
02.2022 - 12.2022
MASSEY UNIVERSITY - Bachelor of Arts, Double Major English And Creative Writing
01.2021 - Current
SEASONAL PRODUCE SALESMAN - WHIRITOA GARDENS
11.2018 - 01.2019
Trident High School - High School Diploma,
01.2016 - 12.2020
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