Aaron Larsen
Tauranga,New Zealand
Summary
Hello my name is Aaron and to summarize my skills i have gained Dedicated Customer Service Representative skills providing exceptional customer service through active listening and problem solving. Retail Sales Associate with more than 4 years in the retail industry. Areas of expertise include sales, customer relations and inventory management. I work very well under pressure, Have great communication skills and i provide my very best positive can do attitude when it comes to my career and personal life with high levels of focus and discipline.
Overview
6
6
years of professional experience
Work History
Customer Service/Inventory Manager
Cash Converters
01.2023 - Current
- Inventory and stockroom management
- Pawn broker
- Cash handling
- Double-checked room assignments to support accuracy and specialized customer service.
- Generated repeat business by delivering exceptional customer service and positive engagement.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Welcomed customers and helped determine their needs.
Customer Service/Shift Manager
Burgerfuel Papamoa
04.2022 - 01.2023
- Cash handling
- Shift Management
- Food preparation
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Improved safety procedures to create safe working conditions for workers.
Delivery driver
Alsco Linen Company
09.2021 - 04.2022
- Stock handling
- Customer services
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
Customer Service/Shift Manager
Burgerfuel Redwoods
03.2020 - 09.2021
- Cash handling
- Food preparation
- Worked with customer service to handle escalated customer issues.
- Trained new hires in customer service, food preparation and restaurant procedures.
- Delivered exceptional customer service and supported positive brand experience.
- Maintained stock of items, cleanliness, organization and provided excellent customer service.
- Delivered high-quality customer service by gathering feedback on product deficiencies.
Commis Chef
Regent Hotel
03.2018 - 03.2020
- Enhanced culinary skills by assisting in the preparation of various dishes under the guidance of experienced chefs.
- Contributed to a well-organized and efficient kitchen by maintaining clean workstations and following sanitation guidelines.
- Supported timely service by preparing ingredients for multiple dishes simultaneously, ensuring all components were ready for plating.
- Streamlined food preparation processes with proper mise en place, reducing waste and optimizing kitchen efficiency.
- Assisted in menu development through researching new recipes and providing valuable input on dish composition.
- Developed strong multitasking abilities by managing multiple cooking stations during peak hours, ensuring consistent quality output.
- Prepped daily menu items to quickly deliver upon request.
Education
NCEA Level 1 -
Western Heights High School
Rotorua, NZ11.2017
NCEA Level 2 -
Western Heights High School
Rotorua, NZNovember 2016
Associate of Arts - Culinary Arts Level 2
Toi Ohomai Institute of Technology
Rotorua, NZ11.2020
Associate of Arts - Culinary Arts Level 1
Toi Ohomai Institute of Technology
Rotorua11.2019
Skills
- Customer service skills
- Barista skills
- Retail/Management
- Cash Handling/Cash Management
- Positive Attitude
- Conflict Resolution
- Time Management
- Computer Skills
Affiliations
- Gym
- DJ/Music
- Fashion
- Cooking
- Adventure
- Driving
- Socializing
- Basketball
Nationality/Birth Date
NZ European, Maori
04/04/1999
Currently living in Tauranga
References
References available upon request.
Timeline
Customer Service/Inventory Manager
Cash Converters
01.2023 - Current
Customer Service/Shift Manager
Burgerfuel Papamoa
04.2022 - 01.2023
Delivery driver
Alsco Linen Company
09.2021 - 04.2022
Customer Service/Shift Manager
Burgerfuel Redwoods
03.2020 - 09.2021
Commis Chef
Regent Hotel
03.2018 - 03.2020
NCEA Level 1 -
Western Heights High School
NCEA Level 2 -
Western Heights High School
Associate of Arts - Culinary Arts Level 2
Toi Ohomai Institute of Technology
Associate of Arts - Culinary Arts Level 1
Toi Ohomai Institute of Technology
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