Aaron Lye
Rotorua,BOP
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Store Manager
Kmart, Wesfarmers
1492 Amohau Street, Rotorua
01.2018 - Current
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control, and store opening and closing procedures.
- Continuously assessed store layout to optimize product placement for enhanced visibility and impulse purchases from customers.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
Assistant Store Manager
PAK'nSAVE Rotorua
Rotorua
09.2008 - 01.2018
- Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Skills
- Hourly shift management
- Sales Promotions
- Performance Improvement
- Personnel development
- Strong multi-tasking
- Sales Growth
- Leadership Development
- Coaching and Mentoring
- Recruiting and Hiring
- KPI Tracking
- Culture development
Certification
Current First Aid Certificate
Timeline
Store Manager
Kmart, Wesfarmers
01.2018 - Current
Assistant Store Manager
PAK'nSAVE Rotorua
09.2008 - 01.2018