Aaron Sears
Rotorua,BOP
Summary
Proven leader in enhancing safety and customer satisfaction, I spearheaded innovative programs at Rotorua Lakes Council, significantly improving bike safety. My expertise in hazard identification and strong problem-solving skills led to notable achievements in staff motivation and sales growth at Cyclezone. Renowned for exceptional teamwork and communication, I excel in fostering environments where safety and customer loyalty thrive.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bike Safety Supervisor
Rotorua Lakes Council
05.2019 - Current
- Ran road and bike safety programs for schools and businesses
- Created school programs for mountain biking and bmx for low decile schools
- Taught children and adults to ride, including mountain biking and bmx
- Developed training programs by conducting safety workshops and seminars.
- Identified potential hazards by performing thorough risk assessments.
- Monitored safety practices of new and existing employees.
- Maintained council fleet bikes
- Designed maintenance program for Bikes in Schools fleets
Store Manager
Cyclezone
11.2017 - 05.2019
- Motivated staff to achieve store goals for enhanced sales productivity.
- Resolved customer complaints for improved store reputation and loyalty.
- Analyzed sales data for strategic planning and resource allocation.
- Established a welcoming atmosphere to encourage repeat business.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Took customer rides and tours int Whakarewarewa forest
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Fostered communication between employees and store owners
Store Supervisor/Bicycle Mechanic
Midland Cycles
08.2015 - 10.2017
- Implemented visual merchandising strategies, enhancing product displays to attract customers.
- Enforced store policies and procedures, fostering positive, safe workplace for employees and customers.
- Monitored sales trends, making recommendations for product promotions and layout changes.
- Managed inventory levels, restocking shelves and organizing merchandise for easy access.
- Oversaw daily operations of store, ensuring smooth workflow and customer satisfaction.
- Optimised workshop output and prioritised job lists
Education
High School Diploma -
New Plymouth Boys High School
New Plymouth, NZSkills
- Written and verbal communication skills
- Teamwork and collaboration
- Problem-solving
- Accident prevention
- Safety program development
- Implementing safety policies
- Hazard identification
Accomplishments
- Increased numbers of youth taught and encouraged from an average of 800 to 1600 per year in the Rotorua area
- Helped develop and improve the training courses involved in the BikeReady Bicycle Safety courses
- First team to teach BikeReady in Te Reo Māori in New Zealand
- Developed systems to keep staff and clients safe
Certification
- NZ Grade 2 certificate in Bike Safety
- First Aid Certification
Languages
Maori
Limited Working
Interests
- Mountain Biking
- Snowboarding
- Avid Reader
- Cooking
- Acting and Theatre
Timeline
Bike Safety Supervisor
Rotorua Lakes Council
05.2019 - Current
Store Manager
Cyclezone
11.2017 - 05.2019
Store Supervisor/Bicycle Mechanic
Midland Cycles
08.2015 - 10.2017
High School Diploma -
New Plymouth Boys High School
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