Aaron Thornley

• Purchased and oversaw inventory of supplies, tools and equipment.
• Managed and led a team of technicians for optimal productivity and job satisfaction.
• Maintained workshop activities in line with time requirements.
• Invoicing and checking of jobs and repairs.
• Training staff .

• Resolved customer complaints in professional and timely manner.
• Met with customers to discuss service needs and offer available solutions.
• Resolved escalated customer complaints professionally, turning potentially negative experiences into positive experiences.
• Running day - day workshop bookings.
• Updating Customers on repairs needing attention and sorting those repairs

• Mentored junior technicians, providing guidance on best practices and fostering professional growth.
• Established quality control measures to maintain high standards in workmanship across all projects.
• Carry out Pre Delivery inspections on new Trucks and complete any further fitments as requested.

Split tipper work , Carting Fertilizer, Posts , Timber , Machinery, Hay , Grain, Coal all over the south Island

Carting of Stock, Grain, Fertiliser, Coal, Flat deck work, Wool, General Freight, Specialised Freight, etc.