Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Timeline
Generic

Aaron Thornley

Pegasus,CAN

Summary

Dynamic Workshop Manager with a proven track record at Protranz Earthmoving, excelling in workshop organization and customer service. Expert in inventory coordination and repairs, I led a team to enhance productivity by 20% and significantly improve customer satisfaction. Skilled in both technical and interpersonal aspects, I ensure operational excellence and team harmony.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Workshop Manager

Protranz Earthmoving
02.2021 - Current
  • Purchased and oversaw inventory of supplies, tools and equipment.
  • Managed and led a team of technicians for optimal productivity and job satisfaction.
  • Maintained workshop activities in line with budget requirements.
  • Carry out COF / WOF inspections to a high standard.
  • Service and repairs on all models of Trucks and Trailers , Plant and Equipment .

Service Manager

Heavy Diesel Parts and Services
03.2016 - 04.2021
  • Resolved customer complaints in professional and timely manner.
  • Met with customers to discuss service needs and offer available solutions.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Trained and supervised team of service staff members to meet business goals.
  • Assist workshop staff when needed,
  • Check over and correct any invoice issues.

Education

Level 3 - Service Technician

Mito
Christchurch, CAN

Skills

  • Repairs knowledge
  • Workshop Organization
  • Inventory Coordination
  • Supply Management
  • Assist staff
  • Full contact with customers
  • Licenses: 1,2,3,4,5,W,T,R
  • Health and Safety Representative
  • First aider

Accomplishments

I have also got classes 12345,TWR, just completed Health and Safety Representative Coarse,

Driving Experience: Stock truck and trailer driver for Fletcher Farms Ltd, Waikari,

Bulk , Lift out side Truck and Trailer for Heathstock haulage, Waikari

Workshop foreman for TRS2002 Ltd

Workshop Manager for Independ forklift service running 2 x workshops.

Certification

Management level 1 ,2

Health and Safety Representative

Mito Service technician level 3.

Additional Information

I'm 49 years old , currently working as Manager / mechanic at Protranz Earthmoving,

I have driven Nissan Diesel, Fodens, Kenworths, DAF, Volvo, Scania,

Gearboxes, Road Rangers, I shifts, Scania Transmission etc

I'm fit and healthy with a great attitude towards my jobs, I'm keen to learn new duties and carry out training when needed.

Timeline

Workshop Manager

Protranz Earthmoving
02.2021 - Current

Service Manager

Heavy Diesel Parts and Services
03.2016 - 04.2021

Level 3 - Service Technician

Mito

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Aaron Thornley