Aashna Sehgal
Auckland,AUK
Summary
Detail-oriented compliance officer with expertise in tax compliance, audit management, and corporate governance. Proven ability to monitor compliance with regulations and support audits effectively. Well-versed Compliance Officer with a solid background in regulatory compliance, risk management and corporate governance. Known for maintaining the highest ethical standards while implementing programs that exceed regulatory requirements. Strengths include interpreting and communicating complex laws and regulations, developing effective compliance programs, and fostering a culture of integrity within organizations. Have made significant contributions to previous workplaces by reducing risk exposure through proactive identification of potential issues.
Overview
6
6
years of professional experience
Work History
Compliance Officer
Inland Revenue
Auckland, AUK
02.2024 - Current
- Prepared and filed various tax returns for individuals and businesses.
- Reviewed financial documents for accuracy and compliance with tax regulations.
- Assisted clients in understanding their tax obligations and available deductions.
- Monitored compliance with tax regulations and internal policies.
- Supported audits by gathering necessary documentation and information.
- Planned and executed compliance audits to check company policies, procedures and controls.
- Investigated potential violations of applicable rules and regulations.
- Provided support in responding to inquiries from government agencies.
- Recruited, hired, and oversaw team of personnel maintaining compliance.
Customer Service Officer
Inland Revenue
Auckland, AUK
02.2023 - 02.2024
- Assisted clients in understanding tax obligations and filing requirements.
- Provided guidance on tax deductions, credits, and exemptions available to clients.
- Trained junior staff on tax procedures and effective client communication techniques.
- Collaborated with auditors to identify discrepancies in financial reporting and resolve any errors found during audits.
- Implemented best practices regarding customer service standards across all channels.
- Collaborated with other departments within the organization on various projects.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Answered inbound calls, chats and emails to facilitate customer service.
Office Administration /Weighbridge Operator
Kiwi waste and Recycling
, Auckland
06.2022 - 02.2023
- Operated weighbridge systems to accurately record vehicle weights.
- Maintained accurate logs of weight data and vehicle information.
- Communicated with drivers to ensure smooth weighbridge operations.
- Collaborated with logistics teams to streamline loading processes.
- Responded promptly to customer inquiries regarding weighing services offered by the company.
- Verified accuracy of invoices against actual loads weighed before issuing them to customers.
- Managed communication between truck drivers, supervisors and other personnel involved in the transaction.
- Conducted regular visual inspections of the load area for any irregularities or safety hazards.
- Adhered to health and safety regulations while operating the weighbridge equipment.
- Analyzed product labels and purchase orders to verify shipment content accuracy.
Warehouse Administrator/Senior Customer Service Executive
Trade depot limited
06.2021 - 05.2022
- Coordinated shipping schedules with transportation providers.
- Maintained accurate stock levels through regular audits.
- Maintained accurate records of inventory and stock levels.
- Provided support to other departments such as customer service with product inquiries.
- Conducted regular training sessions for employees on safe work practices in the warehouse area.
- Resolved customer complaints in a timely manner while maintaining excellent customer relations.
- Coordinated with vendors, suppliers, and customers to ensure timely delivery of orders.
Year-End Bookkeeping Tax Preparer/Payroll Administrator
Papatoetoe Clubroom
05.2020 - 06.2021
- Prepared year-end financial statements for club operations and tax compliance.
- Maintained organized records of financial documents for easy retrieval and review.
- Coordinated with external accountants for audit preparation and documentation support.
- Prepared year-end bookkeeping entries, including reconciliations, journal entries and accruals.
- Implemented electronic filing procedures to streamline tax return processing and reduce errors.
- Performed administrative tasks such as payroll processing, budgeting, invoicing.
- Processing payroll, calculating wages and preparing paychecks accordingly.
Barista/Customer Service Officer
Cafe anatolia
, Napier
11.2019 - 05.2020
- Managed cash register transactions and maintained accurate financial records.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Restocked inventory supplies to support continuous operations during peak hours.
- Trained new baristas on beverage preparation techniques and store procedures.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Education
Post Graduate Diploma in Applied Management (Level-8) - International Management
Eastern Institute of Technology
Auckland, NZ02-2021
MBA - Business Administration
Lovely Professional University
India07-2019
BBA - Business Administration
Lovely Professional University
India08-2017
Skills
- Tax compliance
- Customer relationship management
- Report preparation
- Analytical thinking
- Corporate governance
- Audit management
- Marketing
- Quality assurance monitoring
- Payment processing
- Payroll administration
- Business administration
Languages
Hindi
Full Professional
Punjabi
Full Professional
English
Full Professional
Timeline
Compliance Officer
Inland Revenue
02.2024 - Current
Customer Service Officer
Inland Revenue
02.2023 - 02.2024
Office Administration /Weighbridge Operator
Kiwi waste and Recycling
06.2022 - 02.2023
Warehouse Administrator/Senior Customer Service Executive
Trade depot limited
06.2021 - 05.2022
Year-End Bookkeeping Tax Preparer/Payroll Administrator
Papatoetoe Clubroom
05.2020 - 06.2021
Barista/Customer Service Officer
Cafe anatolia
11.2019 - 05.2020
Post Graduate Diploma in Applied Management (Level-8) - International Management
Eastern Institute of Technology
MBA - Business Administration
Lovely Professional University
BBA - Business Administration
Lovely Professional University
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