Abbey Benyon
Birkenhead ,AUK
Summary
Service-oriented professional versed in cultivating customer rapport to drive continuous satisfaction. Manages complex details and schedules to adhere to stringent timelines. Communicative problem-solver with excellent analysis and critical thinking skills. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
6
6
years of professional experience
Work History
Salon Owner
Self Employed
Birkenhead, Auckland
03.2021 - Current
- Maintained inventory levels and ordered supplies as needed.
- Developed marketing strategies to attract new clients and retain existing ones.
- Oversaw scheduling of appointments
- Provided exceptional customer service to enhance client satisfaction.
- Handled financial transactions and managed salon budget effectively.
- Promoted services and products.
- Monitored industry trends so that services offered remain up-to-date and relevant.
Retail Sales Associate
The Warehouse
Milford/Albany, Auckland
06.2020 - 08.2021
- Assisted customers with product selections and inquiries.
- Organized merchandise displays for optimal visibility and accessibility.
- Processed transactions accurately using point-of-sale systems.
- Maintained store cleanliness and ensured compliance with safety standards.
- Collaborated with team members to achieve daily sales goals.
- Assisted customers with finding the right product for their needs.
- Participated in inventory management and restocking activities.
- Educated customers on promotions and loyalty programs effectively.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Receptionist
Candle Company
Birkenhead, Auckland
10.2019 - 12.2019
- Greeted visitors
- Answered multi-line phone system and directed calls appropriately.
- Managed incoming and outgoing mail to ensure timely distribution.
- Assisted clients with inquiries, providing information about services offered.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
Education
Certificate - Beauty
Designer Nails
Christchurch01-2024
Skills
- Inventory management
- Social media promotion
- Marketing strategy
- Client retention
- Appointment scheduling
- Customer relationship management
- Financial transactions
- Trend monitoring
- Sales promotion
- Problem solving
- Visual merchandising
- Effective communication
- Team collaboration
- Time management
- Customer service
Affiliations
- Very Into Anything Craft Related
- Love Animals
Timeline
Salon Owner
Self Employed
03.2021 - Current
Retail Sales Associate
The Warehouse
06.2020 - 08.2021
Receptionist
Candle Company
10.2019 - 12.2019
Certificate - Beauty
Designer Nails
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