Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abbey Groucott

Feilding

Summary

I have a lot of experience and a solid background in food preparation and customer service. Adept at creating high-quality food while maintaining clean and organized workspace. Demonstrated ability to manage multiple orders efficiently and ensure customer satisfaction through excellent communication and teamwork. I'm a very motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

6
6
years of professional experience

Work History

Sandwich Artist

SUBWAY®Restaurants
02.2023 - Current
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.

Laborer

Mitchpine
01.2025 - 04.2025
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.
  • Supported construction projects by assisting with heavy equipment operations and manual labor tasks.

Checkout Operator

Torpedo7
02.2021 - 02.2022
  • Realigned shelf, bin and rack merchandise to restore presentation of items and promote sales.
  • Restocked and organized merchandise in front lanes.
  • Utilized strong communication skills to explain promotions or special offers clearly to customers during their visit.
  • Assisted in stocking shelves and updating pricing information, contributing to store presentation and inventory management.
  • Operated various types of payment systems including credit card machines, cash registers, and mobile payment devices proficiently.
  • Handled returns and exchanges professionally, upholding company policies while providing excellent customer service.
  • Balanced cash registers at the end of each shift, confirming accuracy in both drawer totals and transaction records.

Checkout Operator/Shopfloor

The Warehouse Group
01.2020 - 01.2021
  • Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
  • Actively listened to customer needs, recommending appropriate products or services when necessary.
  • Collaborated with team members to manage long lines during peak hours, streamlining the checkout process for all customers.
  • Enhanced customer satisfaction by efficiently scanning items and accurately processing payments.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Effectively resolved customer complaints by taking prompt action to address issues head-on and find suitable solutions.

Education

Feilding High School
Feilding

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Cleaning and organization
  • Reliability and punctuality
  • Food preparation
  • Multitasking and prioritizing
  • Customer satisfaction focus
  • Attention to detail
  • Dependable and honest
  • Cleaning and sanitizing
  • Cleanliness and hygiene
  • Patience and empathy
  • Menu memorization
  • Guest service
  • Taking and preparing orders

Timeline

Laborer

Mitchpine
01.2025 - 04.2025

Sandwich Artist

SUBWAY®Restaurants
02.2023 - Current

Checkout Operator

Torpedo7
02.2021 - 02.2022

Checkout Operator/Shopfloor

The Warehouse Group
01.2020 - 01.2021

Feilding High School

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Abbey Groucott