Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abbey Holland

Okato,TKI

Summary

Dynamic Hairstylist offering 20 years of salon experience excelling in sales, client relationship management and product knowledge. Extensively trained in colour, root melts, style cuts and other current trends. Dedicated to applying industry knowledge and training to build trusting rapport and deliver sensational styling results.

Overview

20
20
years of professional experience

Work History

Senior Stylist

The Station
Central, New Plymouth
09.2022 - Current
  • Provided professional hair styling services to customers, including cutting, coloring, and highlighting.
  • Created custom looks for clients based on their individual features and preferences.
  • Performed consultations with clients to determine the best style options for them.
  • Maintained a clean and organized work area at all times.
  • Trained junior stylists in proper techniques for cutting and coloring hair.
  • Developed new methods of styling hair and experimented with different products.
  • Coordinated appointments with clients to ensure timely service delivery.
  • Maintained accurate records of client information and services provided.
  • Prescribed appropriate treatments for various scalp conditions such as dandruff or psoriasis.
  • Researched current trends in fashion magazines and hairstyling blogs to stay up-to-date on the latest styles.
  • Communicated effectively with other salon staff members to ensure customer satisfaction.
  • Advocated for safe use of chemicals when performing chemical treatments such as perms or relaxers.
  • Identified potential issues during hair services that could affect the quality of results.
  • Assisted with inventory management by ensuring adequate stock levels of supplies are maintained.
  • Ensured that all safety protocols were followed while providing services to customers.
  • Supervised junior stylists during their shift to guarantee excellent customer service is delivered.
  • Managed cash register operations including processing payments from customers accurately.
  • Stayed on top of trends to consistently offer each customer current, relevant style advice.
  • Maintained personal appearance and work area with neat, professional appeal to build trust with customers.
  • Consulted with customers to understand and meet unique style needs.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Followed updated techniques to color and treat hair and produce consistent results.
  • Selected hair colors, products and services based on customer preference and individually designed hair care plan.
  • Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
  • Pre-booked future appointments to increase repeat business.
  • Sold conditioner, shampoo, hair treatment and styling products to educate clients on proper hair care.
  • Pursued continuing education and training to stay up to date with new trends and techniques.
  • Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
  • Colored, cut and installed extensions according to style photos and client specifications.
  • Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
  • Recommended hair styles to compliment clients' facial features and coloring.
  • Performed special hair treatments, scalp massages and updated styling techniques to modernize and streamline services.
  • Set up workstation and treatment room with products, equipment and supplies to facilitate services .
  • Sanitized workstations and salon equipment to reduce risk of infection.
  • Mentored new staff to enhance personal growth and increase productivity.
  • Provided assistance communicating, typing correspondence or obtaining information.

Senior Stylist

Ruby Blu
Central, New Plymouth
05.2021 - 08.2022
  • Consulted with customers to understand and meet unique style needs.
  • Stayed on top of trends to consistently offer each customer current, relevant style advice.
  • Maintained personal appearance and work area with neat, professional appeal to build trust with customers.
  • Sanitized workstations and salon equipment to reduce risk of infection.
  • Pre-booked future appointments to increase repeat business.
  • Pursued continuing education and training to stay up to date with new trends and techniques.
  • Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
  • Styled and designed traditional and contemporary hairstyles for men and women daily.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Selected hair colors, products and services based on customer preference and individually designed hair care plan.
  • Set up workstation and treatment room with products, equipment and supplies to facilitate services .
  • Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
  • Recommended hair styles to compliment clients' facial features and coloring.
  • Designed and recommended home hair care regimens and treatments to meet individual customer needs.
  • Sold conditioner, shampoo, hair treatment and styling products to educate clients on proper hair care.
  • Mentored new staff to enhance personal growth and increase productivity.
  • Performed special hair treatments, scalp massages and updated styling techniques to modernize and streamline services.
  • Followed updated techniques to color and treat hair and produce consistent results.
  • Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.

Senior Stylist

Verve Hair
, Waitara
09.2014 - 05.2021
  • Consulted with customers to understand and meet unique style needs.
  • Supervised and trained junior stylists to serve customers with skill and efficiency.
  • Stayed on top of trends to consistently offer each customer current, relevant style advice.
  • Maintained personal appearance and work area with neat, professional appeal to build trust with customers.
  • Inspired stylist team to go above and beyond to delight customers and encourage repeat business.
  • Sanitized workstations and salon equipment to reduce risk of infection.
  • Pre-booked future appointments to increase repeat business.
  • Pursued continuing education and training to stay up to date with new trends and techniques.
  • Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
  • Styled and designed traditional and contemporary hairstyles for men and women daily.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Selected hair colors, products and services based on customer preference and individually designed hair care plan.
  • Set up workstation and treatment room with products, equipment and supplies to facilitate services .
  • Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
  • Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
  • Recommended hair styles to compliment clients' facial features and coloring.
  • Designed and recommended home hair care regimens and treatments to meet individual customer needs.
  • Sold conditioner, shampoo, hair treatment and styling products to educate clients on proper hair care.
  • Mentored new staff to enhance personal growth and increase productivity.
  • Performed special hair treatments, scalp massages and updated styling techniques to modernize and streamline services.
  • Followed updated techniques to color and treat hair and produce consistent results.
  • Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.

Hairstylist

Various
New Plymouth, Taranaki
04.2004 - 09.2014
  • Completed full time WITT Hair Dressing Course, with work experience at the Shampoo Shop and Salon. Following from this I worked at Hair Visions, Dare Hair Studio (Australia), Trimmers Hair Design, Hair by Ebony, Hair-O.
  • In 2012 I gave birth to my son Lincoln and re-commenced my Hair Dressing career in 2014.

Education

NCEA Level 1 -

Spotswood College
New Plymouth
11.2003

Certificate in Hair Dressing Level 4 -

WITT
New Plymouth

Skills

  • Team Management
  • Training & Development
  • Flexible Schedule
  • Customer Service
  • Supervision & Leadership
  • Friendly, Positive Attitude
  • Reliable & Trustworthy
  • People Skills
  • Relationship Building
  • Good Work Ethic
  • Organizational Skills

Timeline

Senior Stylist

The Station
09.2022 - Current

Senior Stylist

Ruby Blu
05.2021 - 08.2022

Senior Stylist

Verve Hair
09.2014 - 05.2021

Hairstylist

Various
04.2004 - 09.2014

NCEA Level 1 -

Spotswood College

Certificate in Hair Dressing Level 4 -

WITT
Abbey Holland