Abdirazak Jama
Wellington,WGN
Summary
A motivated and tech-savvy professional with a background in administration, customer service, and logistics, combined with a strong foundation in information technology. Skilled in solving complex problems, improving processes with innovative technology, and collaborating effectively within teams. A passion for learning and adaptability drives me to deliver exceptional results and contribute to organizational success.
Overview
7
7
years of professional experience
Work History
Freight Sorter
NZ Couriers
Wellington, New Zealand
11.2023 - 04.2024
- Organized freight to ensure timely deliveries and improve loading efficiency
Administrative Assistant
Wellington High School
Newtown, New Zealand
03.2022 - 12.2022
- Managed schedules, optimized office processes, and handled communications
Customer Service Representative
KFC
Kilbirnie, New Zealand
02.2017 - 05.2018
- Resolved customer issues, improved satisfaction ratings, and maintained service standards
Education
NZQA Level 6 Certificate - Applied Software Development
Dev Academy Aotearoa
Wellington, NZ12.2024
Information Technology Essentials Level 4 -
Wellington Institute Of Technology (Weltec)
Wellington, NZ12.2019
High School Diploma -
Rongotai College
Wellington, NZ12.2018
Skills
- Streamlined administrative processes
- Logistics coordination
- Scheduling
- Strong interpersonal skills
- Customer issue resolution
- Team motivation
- Data entry
- Project management
- Communication skills
- Customer service
- Technical support
- Problem-solving
- Frontend developer
- Backend Developer
- GitHub
- Git
Hobbies and Interests
- Leadership development
- Football and community engagement
- Technology and innovation
References
Available upon request.
Volunteer Experience
- First XI Football Team Captain, Managed team dynamics and motivated players.
- Youth Leader & African Youth Representative, Represented the community at public events.
- Election Campaign Volunteer, Supported MP Ibrahim Omer's campaign with event coordination.
- Seatoun 1st Team Player, Contributed to team success and upheld club values.
Timeline
Freight Sorter
NZ Couriers
11.2023 - 04.2024
Administrative Assistant
Wellington High School
03.2022 - 12.2022
Customer Service Representative
KFC
02.2017 - 05.2018
NZQA Level 6 Certificate - Applied Software Development
Dev Academy Aotearoa
Information Technology Essentials Level 4 -
Wellington Institute Of Technology (Weltec)
High School Diploma -
Rongotai College
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