ABDUL CHEEMA
Auckland,New Zealand
Summary
People-focused professional with experience supporting customers in high-pressure environments, managing sensitive information, and resolving issues through clear communication and sound judgement. Strong ability to build rapport with people from diverse backgrounds, assess needs, and coordinate solutions while maintaining confidentiality and accuracy. Motivated to support individuals and whānau to achieve positive outcomes through employment and financial stability.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Car Salesperson
Mini Japan Group
Takanini, Auckland
01.2023 - 01.2026
- Greeted customers and provided product information.
- Assisted customers in making informed decisions about the cars in which they were interested in purchasing.
- Advised customers on financing options and warranties available for their purchase.
- Developed relationships with potential buyers through phone calls and emails.
- Analyzed complex problems to identify effective solutions for operational challenges.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed sensitive financial discussions with professionalism and empathy
Mobil Patrol Guard
Platform 4 Group
Auckland
09.2024 - 11.2025
- Responded to emergency situations, including medical emergencies, fires, traffic accidents, and other disturbances.
- Maintained order in public places, including parks, beaches, stadiums, or other recreational facilities.
- Inspected buildings for security vulnerabilities, such as broken locks or windows.
- Responded to incidents involving vulnerable individuals using calm, respectful communication.
- Completed detailed, written reports accurately and on time.
- Managed challenging behaviour while maintaining safety and dignity
Construction Worker
Bila Builders
Papatoetoe, Auckland
08.2023 - 05.2024
- Transported materials from one site location to another using trucks or trailers.
- Utilised power tools such as saws, drills and sanders when necessary on projects.
- Mixed concrete, mortar and other materials to prepare building material.
- Performed various carpentry tasks such as constructing walls, installing doors, windows and siding.
- Lifted heavy objects into place.
- Inspected work areas for safety issues before beginning any task.
- Repaired damaged structures with appropriate materials including wood and metal components.
Assistant Manager
Macpac
Ponsonby, Auckland
03.2021 - 10.2021
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas for improvement.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Reviewed completed work to verify consistency, quality, and conformance.
Administrative Coordinator/Stock Handler
LoveMy Makeup
Mount Albert, Auckland
06.2020 - 11.2020
- Recorded merchandise moves for correct product counts and checked quantities against stocking reports.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Replenished items to maintain stock availability.
- Packaged items with appropriate materials to prevent damage during shipping.
- Prepared reports and documentation for internal meetings, ensuring accuracy and clarity.
- Organized and maintained filing systems for sensitive documents.
- Summarized and analyzed data from sources to create detailed documents, reports and high-level presentations.
- Kept work areas clean, neat and organised for optimal productivity and worker safety.
- Coordinated daily administrative tasks to support office operations and improve efficiency.
Education
National Certificate of Educational Achievement (Level 3) -
Alfriston College
Auckland12.2021
National Certificate of Educational Achievement (Level 1) -
Avondale College
AucklandSkills
- Client-centered communication
- Needs assessment and problem solving
- Case documentation and record keeping
- Time management and workload prioritization
- Conflict de-escalation
- Cultural awareness and working with diverse communities
- Confidentiality and information security
- Microsoft Office, computer systems
- Attention to detail
- Physical fitness
- Team collaboration
- Excellent communication
- Keen observer
- Self-discipline
- Active listening
- Reliable and responsible
Certification
- Class 2 Heavy Truck License
- Full Automobile Driving License
Accomplishments
• Fitness and Wellness
• Sportsman
• amateur boxer
• Sportsman
• amateur boxer
References
References available upon request.
Languages
- Hindi
- Urdu
- Punjabi
- English, Native/ Bilingual
- Hindi, Native/ Bilingual
- Urdu, Native/ Bilingual
- Punjabi, Native/ Bilingual
Languages
English
Native/ Bilingual
Urdu
Native/ Bilingual
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
Timeline
Mobil Patrol Guard
Platform 4 Group
09.2024 - 11.2025
Construction Worker
Bila Builders
08.2023 - 05.2024
Car Salesperson
Mini Japan Group
01.2023 - 01.2026
Assistant Manager
Macpac
03.2021 - 10.2021
Administrative Coordinator/Stock Handler
LoveMy Makeup
06.2020 - 11.2020
National Certificate of Educational Achievement (Level 3) -
Alfriston College
National Certificate of Educational Achievement (Level 1) -
Avondale College