Abegail Cabalfin

Housekeeping:

• Knowledge of standard room status codes.
• Answering in-call requests and inquiries from room attendants and guests.
• Perform tasks such as dusting, vacuuming, mopping floors, and sanitizing bathrooms in the hotel rooms.
• Change bed linens, restock supplies, and ensure that living spaces are welcoming and comfortable.
• Manage laundry and organize items, creating a harmonious atmosphere.

Front Office:

• Completed different tasks such as answering telephone calls, welcoming guests, assisting, and orienting guests.
• Delivering effective communication and showing a positive character to every guest.
• Check-in and check-out procedures.
• Guest Profiling.

Food and Beverage:

• Greet customers, make suggestions, answer questions, present the menu, and upsell.
• Creativity in making cocktail and mocktail drinks.
• Clearing, sanitizing, and setting up tables.
• Sanitized workstations, glassware, and equipment.

• Responded promptly to customer inquiries or complaints in a courteous manner.
• Maintained a clean work area throughout the shift.
• Delivered food and drink items quickly to help minimize customer wait times.
• Served many guests per day in busy setting by delivering exceptional service and support to every person.
• Wiped down tables, washing dishes, and equipment, swept and refilled stock.

• Customer Service.
• Table setups and decorations.
• Food preparations and delivery.
• Assisting guest inquiries.