Summary
Overview
Work History
Education
Skills
Professional Attributes
References
Certification
Timeline
Generic

Abeth Idris

Mt Roskill,NZ

Summary

A highly motivated, logical, and analytical individual with ability to provide timely and accurate advice, guidance, support and training to team members. Possessing excellent product management and processing skills, With the capacity to work Independently while leading a small team of 18. Proven ability to lead by example, consistently achieve targets and continuously seek for room of improvements in best practices. Efficiently organized time and lowers operational costs. Now seeking to make a significant contribution as a Warehouse Manager with a company that offers genuine opportunities for progression.

Overview

18
18
years of professional experience
1
1
Certification

Work History

FLOOR MANAGER - COMMERCIAL PROCESSING TEAM

NZ POST – IMSC
01.2022 - Current
  • Implemented safety practices in daily operations to achieve daily service performance
  • Produced accurate reports on shift performance for superiors and senior managers.
  • Enhanced team performance through regular training, mentoring, and constructive feedback.
  • Ensured compliance with safety regulations, maintaining a clean and hazard-free environment for staff and customers.
  • Managed team up to 25 employees to maintain smooth-running operations of shop floor.
  • Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.

COMMERCIAL SUPPORT LEADER (Inbound)

NZ POST – IMSC
01.2017 - 01.2022
  • Streamlined support processes for increased team efficiency and productivity.
  • Developed training materials to improve team performance and knowledge in key areas.
  • Maintained high levels of customer satisfaction through diligent issue resolution and proactive communication.
  • Served as a mentor to new hires during their on-boarding process.

COMMERCIAL SUPPORT LEADER (Outbound)

NZ POST – IMSC
01.2016 - 01.2017
  • Enhanced customer satisfaction by promptly addressing and resolving support issues.
  • Streamlined support processes for increased team efficiency and productivity.
  • Collaborated with cross-functional teams to implement company-wide initiatives and improvements.
  • Monitored systems in operation and quickly troubleshot errors.

Logistics Officer

NZ Post – Int’l Freight Services
01.2012 - 01.2016
  • Managed and adhered to government regulatory requirements (MPI, Customs, and Avsec)
  • Optimized supply chain efficiency by implementing strategic inventory management and distribution planning.
  • Reduced transportation costs with effective route planning and carrier negotiations for streamlined delivery operations.
  • Streamlined order fulfillment processes to increase customer satisfaction and minimize order processing timeframes.

Mail Officer

NZ Post – IMSC
01.2006 - 01.2012
  • Collaborated with team members to maintain a well-organized work environment for optimal productivity.
  • Managed high-volume periods effectively by prioritizing tasks appropriately and working efficiently under pressure.
  • Identified opportunities for improvement within the mailing process to enhance overall efficiency within the department.
  • Processed incoming and outgoing mail in accordance with postal regulations.

Education

Certificate Automotive Refinisher -

Glasurrit International
01.1996

NCB - National Certificate in Business

Carrington Polytechnic
Auckland
01.1995

Skills

  • Department management
  • Store maintenance
  • Operations Management
  • Customer Relations
  • Product presentation
  • Scheduling and Planning
  • Multitasking Abilities
  • Time Management
  • Decision-Making
  • Analytical Thinking
  • Problem-Solving
  • MS Office

Professional Attributes

  • Customer focus
  • Built strong relationships with customers by providing necessary support. Recognized as reliable, resourceful, and proactive problem solver willing to go extra mile.
  • Commercial Processing Team (OUTBOUND & INBOUND)
  • Implemented safety practices in daily operations.
  • Motivated, coached, and monitored team members to meet performance standards.
  • Produced accurate reports on shift performance for superiors and senior managers.
  • Warehousing and 3pl
  • Dealt with International inbound and outbound freight.
  • Assisted in creating, maintaining, monitoring, and updating weekly databases for EOM billing.
  • REGULATORY COMPLIANCE
  • Managed and adhered to government regulatory requirements (MPI, Customs, and Avsec).
  • Maintain documentation and participated in audits, training, and retention processes.

References

  • William Gray, Operation Manager IMC, 0220107821
  • David coleman, Operation Manager, NZ Post Australia Holdings, 0061437275063

Certification

TFO Deputy

AP

DG Road Handler

Timeline

FLOOR MANAGER - COMMERCIAL PROCESSING TEAM

NZ POST – IMSC
01.2022 - Current

COMMERCIAL SUPPORT LEADER (Inbound)

NZ POST – IMSC
01.2017 - 01.2022

COMMERCIAL SUPPORT LEADER (Outbound)

NZ POST – IMSC
01.2016 - 01.2017

Logistics Officer

NZ Post – Int’l Freight Services
01.2012 - 01.2016

Mail Officer

NZ Post – IMSC
01.2006 - 01.2012

Certificate Automotive Refinisher -

Glasurrit International

NCB - National Certificate in Business

Carrington Polytechnic

TFO Deputy

AP

DG Road Handler

Abeth Idris