Abhi Bora
Hamilton,New Zealand
Summary
Results-driven sales and operations professional with extensive experience in sales management, team leadership, and operational oversight. Proven track record of driving revenue growth, streamlining processes, and leading high-performing teams. Adept at strategizing and executing sales plans to achieve business objectives.
Overview
16
16
years of professional experience
Work History
Operations Manager
Tech Vault Enterprise Limited
Hamilton, New Zealand
09.2022 - Current
- Optimized efficiency and productivity through daily operational oversight.
- Developed and implemented operational strategies to drive business growth.
- Supervised and mentored staff to achieve high performance levels.
- Assigned tasks, set goals, and evaluated employee performance.
- Managed operational budget while reducing costs when necessary.
- Addressed customer complaints and implemented effective solutions.
- Ensured compliance with legal, regulatory, and industry standards.
- Managed technical aspects of CRM to maintain optimal performance.
Senior Sales Manager
Tech Vault Limited
Hamilton, New Zealand
07.2020 - 08.2022
- Led sales initiatives, increasing revenue and customer acquisition.
- Developed and implement sales plan to achieve company revenue and targets.
- Trained and mentored sales teams to enhance performance.
- Analyse market trends, customer needs and competitors to refine strategies.
- Set goals and monitor progress.
- Create and implement new promotions to increase revenue.
- Track Sales metrics and generate performance reports.
- Ensure profitability by optimizing pricing and sales strategies.
Operations Manager
Fair Deal Limited
02.2018 - 06.2020
- Managed overall operations and strategic planning for business growth.
- Enhanced operational workflows to improve efficiency and service delivery.
- Led teams to achieve key performance indicators (KPIs) and business objectives.
- Analyse data to identify trends and improve sales performance.
- Monitor team performance and provide ongoing feedback.
- Ensuring a positive customer experience by addressing complaints and concerns.
- Work with marketing to align campaigns with sales effort.
- Allocate resources to maintain cost.
Sales Manager
Fair Deal Limited
04.2017 - 01.2018
- Develop and implement strategies to improve door to door sales efficiency.
- Coordinated marketing campaigns to drive product awareness and sales.
- Set sales target and track team performance.
- Optimize sales routes to maximize coverage and efficiency.
- Recruit, train and mentor sales representatives.
- Monitor team performance and provide ongoing feedback.
- Track daily, weekly, and monthly sales performance.
- Use CRM tools to monitor leads, conversion and follow ups.
- Ensure sales team follows company policies and ethical sales practice.
- Manage sales materials, promotional items.
Sales Manager
Appenture Marketing Limited
02.2015 - 03.2017
- Managed sales team, driving performance through coaching and mentoring.
- Executed sales strategies to increase revenue.
- Set achievable sales targets for individual reps.
- Recruit, hire and onboard new sales representatives.
- Track daily, weekly, and monthly sales performance.
- Manage sales materials, promotional items.
- Optimize sales routes to maximize coverage and efficiency.
- Ensure customer satisfaction by addressing concerns and complaints.
- Gather customer feedback to refine sales pitches and improve service.
- Ensure sales team follows company policies and ethical sales practice.
- Work with management to align campaigns and sales strategies.
Sales Manager
Ace Marketing Limited
01.2014 - 12.2014
- Led sales operations, achieving and exceeding sales targets.
- Implemented new sales techniques to enhance team performance.
- Built strong relationships with clients to ensure customer satisfaction.
- Manage sales materials, promotional items.
- Recruit, hire and onboard new sales representatives.
- Track daily, weekly, and monthly sales performance.
District Manager
U Buy Limited
07.2012 - 12.2013
- Supervised multiple sales teams across districts to ensure target achievement.
- Provided training and guidance to improve sales performance.
- Implemented strategic initiatives to expand market reach.
Team Leader
U Buy Limited
01.2011 - 06.2012
- Led a team of sales representatives, providing training and performance feedback.
- Assisted in developing sales campaigns to increase customer engagement.
- Managed day-to-day sales activities and reporting.
Sales Representative
U Buy Limited
11.2009 - 12.2010
- Promoted products and services to prospective customers.
- Built strong client relationships and closed high-value sales.
- Achieved and surpassed monthly sales targets.
Education
Graduate Diploma in Business -
AUT
Auckland, NZ01.2009
Bachelor Of Commerce -
HNB University
INDIA01.2005
Skills
- Sales and business development
- Team leadership and training
- Operations management
- Strategic planning and execution
- Client relationship management
- Market analysis and expansion
- Process improvement
- Performance optimization
References
Available upon request.
Timeline
Operations Manager
Tech Vault Enterprise Limited
09.2022 - Current
Senior Sales Manager
Tech Vault Limited
07.2020 - 08.2022
Operations Manager
Fair Deal Limited
02.2018 - 06.2020
Sales Manager
Fair Deal Limited
04.2017 - 01.2018
Sales Manager
Appenture Marketing Limited
02.2015 - 03.2017
Sales Manager
Ace Marketing Limited
01.2014 - 12.2014
District Manager
U Buy Limited
07.2012 - 12.2013
Team Leader
U Buy Limited
01.2011 - 06.2012
Sales Representative
U Buy Limited
11.2009 - 12.2010
Graduate Diploma in Business -
AUT
Bachelor Of Commerce -
HNB University