Abhijith Tomy
Dunedin,Central Dunedin
Summary
To utilize my interpersonal skills to achieve the goals of the company that aims at customer satisfaction and customer experience.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Dominos
08.2021 - Current
- Supervise day-to-day operations to meet performance, quality and service expectations.
- Monitor cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Complete regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentor team members to enhance professional development and accountability in workplace.
- Generate repeat business through exceptional customer service and respond to customer concerns with friendly and knowledgeable service.
- Review sales and gross profit report to assess company efficiency.
- Make hiring recommendations to increase company's productivity and profitability with quality workers.
- Monitor security to protect employees, customers and property.
- Maintain professional demeanour by staying calm when addressing unhappy or angry customers.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Support Worker
Community Care Trust
06.2023 - Current
- Working here as casual part time employee.
- Assist clients with daily living needs to maintain self-esteem and general wellness.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Kept clients engaged in social networks and communities for personal health and growth.
Seasonal Worker
Heinz Watties
10.2019 - 05.2021
- Earlier worked as seasonal worker in production line and checks for quality of food items/cans passing in front
- Later started working in labeling department as machine operator and operates depal machine.
Branch Sales Officer
HDFC Bank
05.2018 - 10.2018
- Worked as savings account sales officer.
- Also done sales for NRI accounts, credit cards, loans, insurance and so on.
- NRI Monsoon Carnival contest winner for getting maximum number of NRE&NO accounts.
- Understand the banking needs of customers and provide proper solutions.
- Focused on opening SB accounts, Current accounts and NRI accounts.
- Manage customer inquiries and concerns with speed, efficiency and knowledgeable support.
- Maintain in-depth understanding of bank operations, products and services.
Education
Graduate Diploma - Business
Eastern Institute of Technology
Napier, NZ03.2020
Bachelor of Arts - Bachelor of Commerce
MG University
India03.2017
Skills
- Microsoft Word
- Microsoft Excel
- Effective Communication
- Deadline Oriented
- Team Player
- Good Decision Maker
- Trustworthy
- Customer Service
- Employee Scheduling
- Operations Management
- Cost Reduction
- Sales Reporting
Personal Information
Date of Birth: 02/14/1996
References
1. Jobin George
Dominos store Manager
Ph: 022316063
Email: jobing5590@gmail.com
2. Elsymol Jacob
Registered Nurse
Ph: 0223855154
Email: jesuselsy@gmail.com
3. Shalini S Kumar
Consultant
Ph: 0226802297
Timeline
Support Worker
Community Care Trust
06.2023 - Current
Assistant Manager
Dominos
08.2021 - Current
Seasonal Worker
Heinz Watties
10.2019 - 05.2021
Branch Sales Officer
HDFC Bank
05.2018 - 10.2018
Graduate Diploma - Business
Eastern Institute of Technology
Bachelor of Arts - Bachelor of Commerce
MG University
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