Summary
Overview
Work History
Education
Skills
Timeline
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Abhinav Verma

Auckland,Parakai

Summary

I am a dedicated worker with excellent communication skills, time management and creative thinking. Motivated and Enthusiastic student currently completing a Diploma in Skydiving, with 3 months of hands-on-training in parachute packing, catching and ground operations. In the past 3 months I have developed strong knowledge of skydiving safety protocols, packing, video editing, harnessing and ground crew tasks. My aim after completing this course is to become a Camera flyer and work in Manifest delivering great customer service. Backed by over 6 years of hospitality and retail experience, I bring proven strengths in client service, communication and operational efficiency. Passionate about building a career in the skydiving industry and committed to delivering safe and memorable experiences. Bilingual, hardworking, and ready to join my next team.

Overview

11
11
years of professional experience

Work History

Dispatch Coordinator

Service Foods Ltd.
03.2023 - 07.2025
  • Managed communication between drivers and warehouse staff to optimize route efficiency.
  • Coordinated logistics for timely delivery of products to clients, ensuring adherence to schedules.
  • Developed strong relationships with clients by providing consistent updates on shipment statuses and addressing concerns promptly.
  • Streamlined communication between drivers, customers, and management for improved customer satisfaction.
  • Responded to high volume of phone and email requests to provide logistics information.

Bar Manager

Churchills Tavern
02.2021 - 02.2023
  • Scheduled staff hours and allocated resources to maximize team member performance.
  • Assisted bartenders by restocking drink supplies and maintaining cleanliness of bar areas.
  • Built and managed team to keep daily operations running smoothly.
  • Recruited, hired and trained new members of bar staff.
  • Kept detailed and up-to-date records of inventory, budgets and payroll.
  • Maximized revenue by calculating inventory and retail costs, updating prices regularly.
  • Brought forth a high level of customer service at all times.
  • Developed strong relationships with suppliers, negotiating favorable terms and pricing.

Assistant Bar Manager

Surf Inn Opunake
11.2019 - 01.2021
  • Delivered exceptional customer service by tending to guest needs.
  • Promoted and coordinated upcoming bar events, fundraisers and vendor opportunities.
  • Assisted bartenders by restocking drink supplies and maintaining cleanliness of bar areas.
  • Scheduled and received deliveries and verified goods received against paperwork.
  • Performed some food preparation and service tasks, such as cooking, clearing tables and serving food and drinks when necessary.

Assistant Store Manager

one stop shop
04.2017 - 09.2019
  • Highlighted sale items and promotions with proper signage and displays.
  • Used proven customer engagement techniques to increase sales.
  • Maintained organized store environment for customer and employee health and safety.
  • Monitored suppliers to ensure that efficiently and effectively provide needed goods and services within budgetary limits.
  • Planned store layouts or designed displays.
  • Provided optimal assistance to the General Manager and handled a variety of tasks.

Room Attendant

Rendezvous grand hotel
12.2014 - 03.2017
  • Replenished hotel rooms with drinking glasses, linens and bathroom supplies to maintain adequate stock of items for guests.
  • Kept storage areas and carts well-stocked, clean and tidy.
  • Sorted, counted and marked clean linens and stored in linen closets.
  • Sorted clothing and other articles, loaded washing machines and ironed and folded dried items.

Education

NZ Diploma in business Level 6 -

Whitireia Polytechnic
12.2015

New Zealand Skydiving School
Parakai, Auckland
03-2026

Skills

  • Total Jumps : 49
  • Catching
  • Tandem Packing
  • Sports Rig packing
  • Video editing
  • Tandem harnessing
  • AFF and A license
  • Full NZ driving license

Timeline

Dispatch Coordinator

Service Foods Ltd.
03.2023 - 07.2025

Bar Manager

Churchills Tavern
02.2021 - 02.2023

Assistant Bar Manager

Surf Inn Opunake
11.2019 - 01.2021

Assistant Store Manager

one stop shop
04.2017 - 09.2019

Room Attendant

Rendezvous grand hotel
12.2014 - 03.2017

NZ Diploma in business Level 6 -

Whitireia Polytechnic

New Zealand Skydiving School

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Abhinav Verma