ABHISHEK ARYA
Hamilton,WKO
Summary
With a dynamic blend of sales expertise, marketing finesse, business development and catering proficiency, I bring a comprehensive skill set to the table. From cultivating relationships with clients to crafting compelling marketing strategies, and ensuring seamless execution of catering services, I thrive in delivering exceptional experiences that exceed expectations. Whether it's forging meaningful connections with clients or orchestrating seamless catering experiences, I'm committed to delivering excellence at every turn.
Overview
12
12
years of professional experience
Work History
Territory Sales Manager
Ashon Ventures (FMCG)
07.2022 - Current
- Manage customer account base and build strong relationships with existing and new clients
- Increased sales revenue by developing and implementing strategic territory plans.
- Established strong relationships with key clients, boosting customer retention rates.
- Participate in industry or promotional events (e.g., trade shows) to cultivate customer relationships
- Assess sales performance according to KPIs
- Analyze sales data and determine sales forecast
- Contributing to scheduling expenditures; analyzing variances; initiating corrective actions
- Recommend creative and cost-effective promotional activities
- Collaborate with team to initiate new consumer promotion campaigns and to develop consumer engagement plans
- Generate sales and marketing reports to management when needed
- Cooperate with the management in the development of marketing programs
- Evaluate current marketing program and recommend improvements
- Stay updated with the latest marketing trends and competitor activities.
Catering Sous Chef
Barracuda Restaurant
03.2020 - 07.2022
- Enhanced event satisfaction by creating customized menus tailored to clients'' preferences and dietary needs.
- Streamlined kitchen operations by effectively managing food preparation, staff scheduling, and inventory control.
- Reduced food waste by implementing portion control measures and utilizing surplus ingredients for daily specials.
- Collaborated with Executive Chef to develop innovative recipes, maintaining the highest standards of culinary excellence.
- Increased catering sales through outstanding customer service and building strong relationships with clients.
- Assisted in budget management by negotiating vendor contracts, tracking expenses, and minimizing overall costs without compromising quality.
- Contributed to increased client retention rates through consistent delivery of exceptional culinary experiences during events.
- Promoted positive brand image through active participation in community events such as charity dinners, food festivals, and culinary competitions.
Catering Chef
Good George Dining Hall
11.2019 - 02.2020
- Increased customer satisfaction by consistently delivering high-quality catering services for various events.
- Streamlined kitchen operations by implementing efficient food preparation and cooking techniques.
- Developed strong relationships with vendors, ensuring consistent quality of ingredients at competitive prices.
- Demonstrated versatility in cuisine styles, adapting menus to accommodate dietary restrictions or cultural preferences as needed.
- Balanced budgets effectively, managing expenses while maintaining the highest standards of service quality.
- Developed custom proposals tailored to clients'' specific needs, offering personalized solutions that showcased expertise and dedication to excellence.
- Cooked for large groups of people and managing various types of food for large events.
Catering Manager
Deja Brew Café Pvt Ltd (Street Monk, Casa Curry)
08.2015 - 08.2019
- Enhanced event satisfaction by planning and executing memorable catering experiences for clients.
- Managed high-quality food preparation and presentation, ensuring consistent client satisfaction.
- Implemented new catering software systems, streamlining the booking process and increasing efficiency.
- Coordinated logistics for multiple events simultaneously, maintaining seamless operations and timely execution.
- Mentored junior team members, fostering professional growth and enhancing overall team performance.
- Optimized inventory management processes, reducing waste while maintaining adequate stock levels for all events.
- Maintained a safe work environment by enforcing proper food handling procedures and adhering to health department regulations.
- Assisted in developing marketing materials to showcase the company''s catering services to potential clients effectively.
- Handled catering scheduling, ordered food and planned events.
- Promoted catering packages with most profitable outcomes without sacrificing client desires.
- Hired and trained both permanent and temporary staff members.
Project Manager
Deja Brew Café Pvt Ltd-Tattva Resorts
08.2015 - 04.2018
- Managed hotel operations for seamless functioning, ensuring high levels of efficiency and guest satisfaction.
- Reduced operating expenses by negotiating with vendors and optimizing resource management.
- Enhanced the hotel''s online presence through targeted marketing campaigns and social media engagement.
- Developed strong partnerships with local businesses to create exclusive offers and packages for hotel guests.
- Implemented revenue management strategies to maximize room rates, occupancy levels, and overall profitability.
- Oversaw all aspects of event planning, from contract negotiation to day-of coordination, resulting in successful events and satisfied clients.
- Increased guest satisfaction by implementing innovative customer service initiatives and staff training programs.
Reservation Executive
Intercontinental Hotels Group
04.2012 - 06.2015
- Increased customer satisfaction by efficiently managing reservation inquiries and bookings.
- Streamlined booking processes for improved customer experience and reduced wait times.
- Collaborated with sales team to upsell premium services, resulting in increased revenue.
- Maintained accurate records of reservations, ensuring seamless communication between departments.
- Reduced booking errors with meticulous attention to detail and thorough verification procedures.
Education
No Degree - Culinary Arts
NZMA
Hamilton, NZ08.2021
Bachelor of Science - Hospitality Administration And Management
Punjab Technical University
India11.2011
Skills
- Partnership Development
- Closing Techniques
- Sales closing
- Performance Management
- New Account Development
- Lead prospecting
- CRM Software
Websites
Professional
- Fundamentals of Digital Marketing
- Marketing Management
- Certification of Tourism
- Certification of Airline Catering and Tourism
Hobbies and Interests
- Reading
- Doodling
- Playing Table Tennis
References
Available on request
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Territory Sales Manager
Ashon Ventures (FMCG)
07.2022 - Current
Catering Sous Chef
Barracuda Restaurant
03.2020 - 07.2022
Catering Chef
Good George Dining Hall
11.2019 - 02.2020
Project Manager
Deja Brew Café Pvt Ltd-Tattva Resorts
08.2015 - 04.2018
Catering Manager
Deja Brew Café Pvt Ltd (Street Monk, Casa Curry)
08.2015 - 08.2019
Reservation Executive
Intercontinental Hotels Group
04.2012 - 06.2015
No Degree - Culinary Arts
NZMA
Bachelor of Science - Hospitality Administration And Management
Punjab Technical University
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